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Online Resumes with "Call centers "
Destination Manager - 20 Years of Experience - Near 89130
SUMMARY Results-oriented Sales and Service Manager with proven success leading production teams to exceed aggressive sales and customer service goals. Key strengths in management, consultative customer service and sales, quality assurance, reporting and training. Hands-on troubleshooter with strong understanding of customer-first service performance metrics. Expertise includes: * Professionalism * KPI/SLA * Quality Assuranc...
Tags for this Online Resume: Call Center, Customer Service, Email, Inside Sales, Metrics, Quality Assurance, Sales, Test, Training, Management, manager, hospitality
Program Manager - 20 Years of Experience - Near 13440
Summary Extensive experience and proven results in Call Center operations, strategic planning, staffing, budgeting and employee management. Able to achieve and maintain a high level of productivity from personnel by interpreting and analyzing human capital metrics and implementing strategic selection, forecasting, scheduling, training and retention processes.
Tags for this Online Resume: Management, Customer Service, Services, Call Center, Forecast, Scheduling, Staffing, Staffing & Recruitment, Training, Resource Planning, Forecasting, Budgets, Workforce, TCS, CMS, RFP
Quality Assurance Specialist - 12 Years of Experience - Near 92870
Summary: * Over 18 years of experience in IT with importance on Software QA and AGILE w/ SCRUM. * Experience in Web & Client / Server application, Internet, Intranet, ETL and Databases. Extensive experience with .Net Technologies. * Conversant with all phases of Project Life Cycle including Requirement gathering, Analysis, Design, Development, Implementation, Testing, Software quality standards and configuration management ...
Tags for this Online Resume: Test, Microsoft Windows, Web, Web Services, Web Technologies, Active Server Pages, Business Requirements, Cascading Style Sheets, CSS, Microsoft SQL Server
Administrative Assistant - 20 Years of Experience - Near 75061
SUMMARY OF QUALIFICATIONS OBJECTIVE
Tags for this Online Resume: Support, Triage, Cisco, Engineering, Microsoft, Microsoft Outlook, People Soft, SAP, Troubleshooting, Call Center
Customer Service Representative
Tags for this Online Resume: Cisco, Cisco Routers, Routers, Billing, Communication Skills, Fiber Optics, Support, Switches, T1, T3, customer service, customer service representative, call center
Telecomm Specialist - 20 Years of Experience - Near 23607
SUMMARY Well versed in voice communications and network services, office business processes, system operations and facilities services. - Network service and repair technician, Kronos time clock administrator and maintenance person Research and recommend network equipment adjuncts and interconnects for changing IT trends Consultations with vendors, business partners, and clients Alcatel network switch configuration and hard...
Tags for this Online Resume: Inventory, Accounting, Accounts Receivable, Billing, Troubleshooting, Accenture FOUNDATION, Accounts Payable, Software, Software Testing, Telecommunications
tara.jacob61@gmail.com
Summary Dedicated Telecom Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Tags for this Online Resume: IXC, Pricing, Circuit Design, Connectivity, Management, OC-3, Oc3, Porting, Sales, Sales Support, customer service, call center, customer service representative
Education Teacher - 15 Years of Experience - Near 78230
Active Educator with nearly 15 years experience in teaching, standardized test scoring, program coordination, supervisor, customer/client service and sales experience.
Tags for this Online Resume: Assessments, Bilingual, Call Center, Management, Networking, Educational Sales, teacher, teach, training, education, teaching, instructor
Manager - 20 Years of Experience - Near 44121
Forward-thinking, self-motivated individual with proven track record within several positions and industries including healthcare, distribution, manufacturing, and retail. Decisively operates as a hands-on experienced manager, balanced with strategic vision and strong leadership values. Leverages analytics and a strong technical background to understand the details for planning, execution and implementation. Passion for bui...
Tags for this Online Resume: Application Development, Appraisals, Architect, CIO, Cisco, Cisco Routers, Dell, Desktop Computer, Due Diligence, Email
Secretary - 10 Years of Experience - Near 02904
Willing and able to handle a wide variety of tasks Very hard worker, responsible, capable, and willing to learn Proven ability to gain confidence and trust Very good organization skills Enjoy a challenge work hard to do the best job possible Proven ability to prioritize, delegate, and motivate Ability to type 65 WPM
Tags for this Online Resume: Microsoft, Microsoft Excel, Microsoft Word, Customer Service, Call Center, Complaints, Insurance, Purchasing, Recruiting
Network Engineer - 20 Years of Experience - Near 80234
Summary of Qualifications Twenty-Seven years combined IT networking and management experience. Akamai Content Delivery Network Microsoft Cloud Services Data Networking: Juniper Networks VPN/FW solutions (ScreenOS), Juniper SRX Security (JUNOS), Juniper Network routers (JUNOS), Optical Metro Networks, Nortel Shasta BSN 5000, Nortel OPTera Metro 5200, Nortel OPTera Metro 3500, and Nortel Connectivity, CISCO Routers, Switches,...
Tags for this Online Resume: Networking, Systems Engineer, Avionics, Budgeting, Business Requirements, Credit and Collections, Ethernet, Policies and Procedures, Pricing, Procurement
Customer Service Manager - 9 Years of Experience - Near 92591
Summary of Qualifications 9 years of proven, progressive experience in Customer Service and Inbound Sales in a Call Center environment. Solid background in project management, problem-solving, leadership and team building.
Tags for this Online Resume: Call Center, Management, Forecasting, Order Entry, Procurement, Quality, Quality Assurance, Quality Control, Complaints, customer service, call center, customer service representative
