Description
SUMMARY Well versed in voice communications and network services, office business processes, system operations and facilities services. - Network service and repair technician, Kronos time clock administrator and maintenance person Research and recommend network equipment adjuncts and interconnects for changing IT trends Consultations with vendors, business partners, and clients Alcatel network switch configuration and hardware replacements Cisco network switch configuration and hardware replacements, Voice and Network Switch installations, Install and program Call Center agent phone lines Report failed T1 and voice or data circuits to the appropriate vendor (AT&T, Verizon, Cox) Utilize AT&T Business Direct website to maintain 800 number service plan. Run call accounting reports and any other financial document as required Use Microsoft Office Suite Including Office 365.
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