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Online Resumes with "Call center operations"
360 degree experienced Customer Service professional with 16+ years of knowledge and skills in a call center environment
Consistently promoted within the customer service industry with a number of increasingly accountable management positions; acquired the knowledge and skills to effectively and strategically manage a call center. Able to provide decisive, deliverable results and team leadership within a constantly changing business market. A solid reputation in the industry and awareness of leading technology and operational procedures to re...
Customer service and call center operations executive with over 12 years experience running large-scale customer care centers
Very people oriented with the ability to motivate and lead personnel to achieving goals, and results required for success.
Telecommunications/ Call Center Operations
Quality Analyst
I am a highly personable Customer Service Professional with over eight years of experience in account management claims processing, and call-center operations within the Telecommunications and customer service oriented industries.
Designer looking for a web
Self-taught web designer trying to make it; excellent verbal and written communication skills, creative, determined, and quick to learn
Ideal Companies: Yahoo.com, BarnesAndNoble.com, Amazon.com
Tags for this Online Resume: web design, graphic design, web development
Derrick Thomas
To apply my seven (7) years of management experience and highly effective management skills in Customer Service, Wastewater Management, Inventory Control, Logistics, DOT Regulations, Warehouse Operations, Call-Center Operations, Recruiting, Training, and Employee's Development experience towards company growth and profitability.
Customer Service Manager, Call Center Manager
Seeking a leadership role in a fast paced, challenging Inbound and Outbound Call Center Management environment. Successfully managed a team of CS team, Tech Support team & Sales Team (Inbound & outbound).Controlled and executed daily operation and managed overall responsibilities of 24/7 365 days National Customer Service Contac...
Tags for this Online Resume: Customer Service Management, Customer Service Operation, Call Center Operation, Call Center Mnagement, Call Center Training & Consulting, Call Center Floor Manager
The Dick Vermeil of Managers
High energy Operations professional with strong focus on loyalty and retention. Exceptional interpersonal skills, resourceful, loyal, creative and dedicated to employee and customer satisfaction.
Ideal Companies: Comcast, Citi, Verizon Wireless, Embarq, Chrysler, Toyota
Tags for this Online Resume: Client Advocate, Call Center Manager, Customer Service Director, Account Management, Program Manager, Operations Manager, Quality Manager
Vice President
Well rounded manager that executes and leads by example to produce a quality product/service to our customer base. Outstanding communication and interpersonal skills to effectively work with all levels of an organization.
Ideal Companies: Microsoft, Disney, Sony, Alegent Health, Bechtel, NFL, Comcast, AT&T
Tags for this Online Resume: Human Resources, Third-Party Administation, Benefits Management, Health Insurance Sales
Claims Adjuster
HEALTHCARE SENIOR MANAGER Claims Operations… Process Re-engineering… Call Center Operations… Membership Management… Medicare / Medicaid (Governance) ◘ Senior-level professional offering a unique blend of operations leadership and infrastructure management experience within the healthcare industry. Innate ability to motivate and empower cross-functional teams to optimize productivity and solve problems, resulting in ...
Tags for this Online Resume: claims, enrollment , customer service, management
Vice President-25 years experience-Call Center
I would like the opportunity to make a positive contribution through my experience and skills. In addition to running individual and multiple call center operations, I bring experience with financial forecasting and budgeting, setting up and running workforce management teams, running training and quality teams, long term strategic planning, and performance management through measuring individual and department goals. It a...
Tags for this Online Resume: Call Center Executive, Quality Assurance, Customer Service Leader, Workforce Management, Call Center Start up, Call Center Customer Service
Call Center Operations Manager
My career objective is to obtain a Call Center Manager position with a company who utilizes strategic analysis to improve performance, is interested in the professional growth of their employees, and has a passion for offering a superior customer experience.
