CV, Curriculum Vitae and Online Resumes Search

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Online Resumes with "Call center environment "

Avaya Telephony Professional

Telecommunications Professional with over 18 Years Experience in the design, development, implementation, programming, and support of Avaya telephony services and infrastructure related to voice communications.

Tags for this Online Resume: Avaya, Telephony, PBX, Telecom

Energetic, Self-motivated, priorities and implement decisions to meet operational goals

Recognized for dependability, integrity, efficiency and commitment to excellence

Ideal Companies: US Government

Virtual Customer Service Reprenatative Inbound call

I am retired and would like to work in a virtual call center environment doing intranet sales, customer service position

Experienced Information Technology Leader

A leadership position encompassing: planning, directing, coordinating others, acting as a liaison, providing a clear and concise vision, establishing policies and procedures, recommending solutions, counseling, and offering guidance.

Tags for this Online Resume: Oracle, Director, Healthcare, Pharmacy, CRM, Project Manager, Pharmaceutical, Technology, Manager, Insurance, VP

Customer Service Lead- 9 years experience

My goal is to lead/supervise in a team-based call center environment. I would like to help define the customer experience for a company by increasing retention utilizing my 'WOW Customer training', reducing losses utilizing my fraud & risk management training in the banking industry, and acquiring new business by selling/upselling of products available.

Senior Telecom Specialist

Opportunity to work with a company that utilizes a call center environment or is growing their business with networked telephony. Enjoy project management and delivery of projects on time and within budget.

Tags for this Online Resume: integration specialist, call center installation, ivr specialist, pbx maintenence, acd routing, call center design specialist

Highly motivated PBX Tech

Certified Nortel PBX Tech./Administrator with 10+ years of experience in Moves, Adds, Changes and Repairs along with Customer Service and Call Center environment experience. Very efficient in problem resolution and repair implementation with Meridian MAX ACD/Call Center, Voice Mail Administration, strong communication and interpersonal skills. Highly organized and effective in self-managed or team member project(s) with a ...

Tags for this Online Resume: Telecommunications

Call Center /Customer Service Supervisor, Novi MI.

Over 15 years customer service and four years of leadership experience, in a call center environment. Seven years of exceeding company sales goals by 110+% on a monthly basis. Conducted round tables and roll calls to train on cost reduction and upgrade opportunities. Consistently exceed collection efforts while partnering with clients to achieve practical and time-bound payment arrangements

Tags for this Online Resume: Leadership, Tech Support, Detailed Oriented, Customer Service, Communication, Conflict Resolution

Call Center Manager/Director

Call Center Management professional with 8 years of working experience in: fast-paced, time-sensitive, and start-ups, inbound, outbound and blended call center environments. Highest transition/training success rate in call center history – 1000 center call center, call volume-16,000 calls daily. Managed SME’s and newly hired supervisors to successfully transition over 200 call center representatives to answer technical...

Customer Care /Call Center Operations Sr Management

Senior Management in a Customer Care/Call Center environment allowing for a parlay of 25 years of successfully demonstrated Leadership, Customer Relations and Operational Management experience.

Tags for this Online Resume: Call Center Management, Call Center Operations, Call Center Director, Customer Service Manager, Operations Manager

Operations manager/Call Center manager

To provide results oriented collaborative performance coaching in the call center environment.