Certified Nortel PBX Tech./Administrator with 10+ years of experience in Moves, Adds, Changes and Repairs along with Customer Service and Call Center environment experience. Very efficient in problem resolution and repair implementation with Meridian MAX ACD/Call Center, Voice Mail Administration, strong communication and interpersonal skills. Highly organized and effective in self-managed or team member project(s) with a successful track record in multi-tasking and project management.

Highlights:

• Telecommunications