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Online Resumes with "Call center "
Customer Service Manager - 10 Years of Experience
Summary Enthusiastic team leader with ten years of experience in training and development, customer service, and operations within management positions. Proven management record of being able to effectively motivate teams through results-driven leadership. Detailed oriented to ensure quality results and adherence to all compliance and policy standards. Able to build and maintain relationships with employees, customers, and ...
Tags for this Online Resume: Training, Call Center, Customer Service, Accounts Receivable, Compliance, Leadership, Management, Quality, Quality Assurance, Recruiting
Manager
Experienced with Health Maintenance Organization complaint, grievance and appeal processes. Implemented Workforce management technology for call center staffing. Developed and designed monthly reports that depicted key Customer Service and Mail Center Indicators for Senior Management and the Board of Directors at MDNY Healthcare. Worked with the IT department to design and develop an in-house system to track customer calls ...
Tags for this Online Resume: Purchasing, Quality, Quality Assurance, Staffing, Staffing & Recruitment, Strategic Planning, Test, TQM (Total Quality Management), Workforce Management, Written Communication Skills
Manager - 20 Years of Experience - Near 78130
SUMMARY OF QUALIFICATIONS * Experienced Operations Manager, supervising staff in a medium to large business operational environment. * Continuously achieved departmental-set goals and objectives. * Successfully managed cost savings objectives and budget initiatives. * Proficient with personal computer, Excel, Word and Outlook. PROFESSIONAL ACHIEVEMENTS Parallon Business Performance Group Vendor Collections Manager 11/16 - 4...
Tags for this Online Resume: Accounting, Business Plan, Call Center, Support, Accounts Receivable, Asynchronous Transfer Mode (ATM), Audit, Bad Debt, Bankruptcy, Budgeting
Project Manager - 7 Years of Experience - Near 60103
PROFESSIONAL SUMMARY 20+ years of experience within the Information Technology and Telecommunications field with experience as a Technical Delivery Manager Project Manager Professional Services Senior Consultant Pre-Sales Systems Engineer, and Field Engineer covering, Entertainment, Financial, Government and Healthcare verticals and ecommerce arena. ACCOMPLISHMENTS * Managed integration of TDM Call Center with Cisco CUCM fo...
Tags for this Online Resume: Management, Procurement, Sales, Sales Support, Support, Systems Engineer, Applications, Cisco, Cisco Unified Communications Manager, IaaS, PaaS, SaaS, UCaaS, E911, ERP, Visio, Project Manager, Service Delivery Manager, Engagement Manager
Financial Manager, Branch or Department
QUALIFICATIONS PROFILE Self-assured and results-driven management professional with more than 15 years providing high-performance account receivables collection, operations management, HR support, and customer service in the banking and finance sectors. - Proven dedication to process efficiencies in providing financial decision support service that enable the business to drive operational excellence using accurate and detai...
Tags for this Online Resume: Delinquent Accounts, Receivables, Compliance, Audit, Call Center, Collection, Credit Card, Financial, HR, Human Resources, Florida, Relocating
Technical Support Engineer - 20 Years of Experience - Near 76036
SUMMARY OF QUALIFICATIONS
Tags for this Online Resume: Firmware, MACs, Nortel, Legacy, Voice, Support, Technical Support, Call Center, Meridian, AVAYA
Marketing - 15 Years of Experience - Near 06478
BUSINESS AND MARKETING EXECUTIVE Strategically strong and exceptionally organized and efficient when implementing campaigns or managing accounts. All with measurable results and outcomes in place. 15 years of experience had on multiple global and local brand campaigns, incorporating a magnitude of media options, events, public relations, packaging design, sponsorship's, corporate social initiatives and more, all with the ai...
Tags for this Online Resume: Management, Retail, Distribution, Marketing Management, Microsoft, Telecommunications, Call Center, Connectivity, Forecast, Messaging, marketing
Government Service Executive - 20 Years of Experience - Near 62712
Proven manager, leader, administrator and instructor. Over 25 years of experience in task management and leading teams to accomplish set goals. Strong computer skills, experience as an editor and in preparing written program materials and work manuals. Ability to identify operational problems in work areas and in finding creative solutions to improve efficiency. Strong people skills with experience in handling disputes and ...
Tags for this Online Resume: Call Center
Marketing - 9 Years of Experience - Near 53794
Tags for this Online Resume: Business Requirements, Ecommerce, Email, Management, Call Center, JIRA, Pdp, Process Improvements, Digital Marketing, SEO, Social media
Loan Officer - 19 Years of Experience - Near 19143
PROFESSIONAL SUMMARY: A goal-oriented professional majoring in accounting, who has over 20 years of financial and professional experience, with extensive experience in commercial loans, customer service and management. An effective communicator with customers, possessing a high level of expertise in loan processing, financial statements account management, analysis and customer contact management including the expeditious r...
Tags for this Online Resume: Management, Problem Solving, Services, Training, Complaints, Customer Service, Financial, Financial Statements, Reconciliations, Teller, Problem solving
Manager - 20 Years of Experience - Near 20716
I exhibit impeccable interpersonal skills. Organizational and supervisory abilities. Attention to detail. People Power: As a Manager in the transit industry for many years, I am adept at dealing with people from all walks of life, both internal and external, from entry level position to upper management. Management Skills: In being responsible for various departments in my previous position, I mastered the ability to multi ...
Tags for this Online Resume: Billing, Call Center, Process Improvements, Security, Compensation, Human Resources, Payroll, Labor Relations, Management, Policies and Procedures
Medical Office Manager - 20 Years of Experience - Near 65203
Summary of Qualifications * Qualifications include but are not limited to, proven track record of management skills in the healthcare field with expertise in billing and collections of Family practice, Oncology, DME, Podiatry, Infusion, Rural Healthcare, OB, Home Health and Hospice. * 27 yrs Healthcare experience including 21 years of Management including hiring, coaching, counseling and training staff members. * Directly m...
Tags for this Online Resume: Audit, Home Health, Account Manager, Billing, Collection, Collection Processes, Family Practice, Financial, Health Care Industry, Homecare
