I exhibit impeccable interpersonal skills. Organizational and supervisory abilities. Attention to detail. People Power: As a Manager in the transit industry for many years, I am adept at dealing with people from all walks of life, both internal and external, from entry level position to upper management. Management Skills: In being responsible for various departments in my previous position, I mastered the ability to multi task projects simultaneously while managing the operation, maintaining patience and professionalism all the while. Accuracy: As a volunteer for a nonprofit organization, I successfully coordinated the activities for the disadvantage community on a monthly basis for four years and had unpaid workers partnering with me. Handling these responsibilities provided me with a different kind of experience, the positive kind of interaction with others that we ourselves would desire, great customer service. I hope you will consider me for the advertised position. I certainly would take the job very seriously and would prove to be a great asset to the company. Sincerely, Letitia A. Young

Highlights:

• Billing
• Call Center
• Process Improvements
• Security
• Compensation
• Human Resources
• Payroll
• Labor Relations
• Management
• Policies and Procedures