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Online Resumes with "Call center "
Customer Service Representative - 11 Years of Experience - Near 03062
Tags for this Online Resume: Service desk, Sales, Data entry, Inventory merchandises, Call Center, Customer Service, Sales Consultant
Customer service Associate - 1 Years of Experience - Near 28277
• Responded to telephone inquiries and complaints using standard scripts and procedures. • Gathered information from customers; performed research and resolved inquiries and logged customer calls. • Answered 60 calls approximately in a call center atmosphere on a daily basis. • Communicated using appropriate options for resolution in a timely and professional manner. • Provide appropriate information to solve issues and sa...
Tags for this Online Resume: Commendable, Active listener, Spss, Insinq, CSD, MS Office, commited, Self- learner, Accounting, Accounting Software
Executive Officer, Call Center Manager - 10 years experience
I have 23 years experience in law enforcement and 10 years as a Police Lieutenant managing three very busy police 911 emergency call centers and performing the role of the Executive Officer. With the administrative knowledge, managerial skills and leadership abilities that I possess, I believe I would be a good fit in almost any organization. I am a dedicated and loyal employee. I love being a part of a team or the team ...
Call Center Manager - 22 years experience - Phoenix
Seeking a challenging position of responsibility where my experience and abilities can be effectively utilized. Ideally, the position will provide opportunity for advancement based on my individual contributions to company goals and objectives.
Tags for this Online Resume: Manager, Supervisor, Training, Recruiting, Customer Service, Call Center, Sales
Call Center Director
Results driven senior manager with 16 year experience in high volume call centers
Tags for this Online Resume: Director, Sr. Manager, Call Center Manager, Quality Manager, Customer Service Manager, MBA, Dublin, OH, Process Improvementy
Help Desk and Support Manager - 17 Years of Experience - Near 33436
Professional Summary Successful IT professional with over 15 years of Help Desk, Management, Project Management and Customer Service experience. Hands-on, self-motivated manager, experienced with staffing, training, performance management and budgeting. Developed and implemented Help Desks strategies for multiple companies and created standard operating procedures. Improved a company's sales from 6th in the region to 3rd in...
Tags for this Online Resume: Call Center, National Security, National Security Agency, Project Management, Project Manager, Security, Support, Team Lead
Insurance Underwriter
PROFESSIONAL SUMMARY Innovative licensed insurance professional with 17+ years of progressive experience within the Insurance and Call Center industries. Exceptional work ethics and able to multi-task in an ever changing environment. Strong time management skills with extensive back ground in people management, underwriting, customer service and business analysis. CIAC certified, skilled in various Work Force Management too...
Tags for this Online Resume: Complaints, Customer Service, Financial, Financial Services, Services, Call Center, Audit, Billing
Director of Call Center with Six Sigma
As demonstrated in the accompanying resume, my professional qualifications include experience in lean/Six Sigma process improvements, effectively driving operational efficiency, improving sales growth and boosting customer satisfaction. My dynamic communication, organization, leadership, and relationship management skills have proven instrumental in my ability to lead highly productive teams that consistently exceed perform...
Telecommunication Supervisor
Tags for this Online Resume: Management, Call Center Supervisor, Trainer, Quality Analyst, Absence Administrator, Payroll, Management, Call Center, Documentation, Business Management, Customer Relationship Management, Customer Service, Payroll, Quality
Administrative Services Manager
Tags for this Online Resume: Sales and Marketing, Business Development, Mergers and Acquisitions, Call Centers, Executive Managment, National Accounts
Customer Service Supervisor
Creating a great customer experience sets you apart from others. An experienced supervisor and trainer able to explain information clearly, recognize excellence in individuals, and inspire team members to achieve their potential while working toward common goals. Creative, resourceful, flexible, adapts quickly to changing priorities while maintaining a positive attitude and strong work ethic.
Tags for this Online Resume: Customer Service, Scheduling, Management, Effective Problem Solver, Call Center, Microsoft Applications, CMS AVAYA, Motivator
Customer Service Manager - 20 Years of Experience - Near 33626
I am an experienced contact center director with extensive knowledge in call center sales, support, business analysis, management and employee development. I am in search of a new opportunity to utilize my leadership skills and abilities to improve customer service and satisfaction as well as bottom line results.
Tags for this Online Resume: Contact Center Management , Communication Skills, Root Cause Analysis, Process Improvement, Budget Management, Interpersonal Skills, KPI Development, Team Development
