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Online Resumes with "Call Center management"
An accomplished Operations Manager with 15+ years of experience in call center operations.
Skilled in managing relationship building, contract negotiations, account development, hiring, training, mentoring, quality assurance, and customer relations. Articulate communicator, strong motivator with exceptional mentoring skills in transforming a low performing team to a high caliber workforce coupled with proven skills to understand client’s mindset backed by confidence to interact with individuals at all levels. Ana...
Ideal Companies: USAA, CapitalOne, Toyota Connected, Expedia, Netflix, Hulu, Amazon, Apple, Microsoft
Tags for this Online Resume: Management, Call Center Management, Operations Management, Motivating Teams
Customer Service Manager
Tags for this Online Resume: Management, ACD, Automatic Call Distribution, Policies and Procedures, Telephony, Training, Call Center, Banking Industry, Customer Relationship Management, Customer Service
Sales Manager
Tags for this Online Resume: Billing, Sales, Statistics, Call Center, Call Center Management, Coaching, Communications, Compass, Firepond Contact Center, Google Docs
Customer Service Supervisor
Ideal Companies: work from home
Tags for this Online Resume: Call Center, Security, VIP
Director
Tags for this Online Resume: Call Center, Engineering, Market Research, Process Re-Engineering, Research, Quality, Quality Assurance, Financial, Referrals, Sales
Human Resource Training Specialist - 3 Years of Experience
Human Resource Certified. Forward thinker, diverse, experienced. An individual excited about and open to change. Human Resources Project and Implementation Analyst . Hiring Leader (new hire orientation, onboarding and off boarding), Interviewer (Screener). Compensation and benefits expertise. Asset management, highly skilled in coaching and performance management. Policy & benefits trainer. American Express Global Business...
Ideal Companies: Amazon, Cisco Systems, UNC Health
Tags for this Online Resume: Appraisals, Asset Management, Audit, Benefits, Business Requirements, Call Center, Call Center Management, Change Management, Cisco, Claim Processing
Customer Service Manager - 20 Years of Experience - Near 91788
Tags for this Online Resume: Billing, Call Center, Management, Scheduling, Telephony, Acquisitions, New Methodologies, Forecasting, Business Development, HR
Director - 20 Years of Experience - Near 16901
Tags for this Online Resume: Mcafee (Virus Control), Software, Software Deployments, AT&T, Call Center, Call Center Management, Customer Accounts, IBM, Management, Manufacturing
Project Manager
Tags for this Online Resume: Support, Infrastructure, Product Design, Security, SOC, Logistics, Procurement, Product Development, Ideal, Professional Services
Budget Analyst
Tags for this Online Resume: Management, Business Analysis, Business Analyst, Call Center, Call Center Management, Financial, Financial Systems, Integrate, Logistics, Business Operations
Customer Service Manager
Ideal Companies: Apple
Tags for this Online Resume: Manufacturing, Retail, Transportation, Customer Service, Call Center, Training, Business Development, Call Center Management, Communications, Leadership
Chief Executive Officer
Tags for this Online Resume: Litigation, Information Security, Security, Call Center, Call Center Management, Consulting, Financial, Financial Services, Management, Risk Management