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Online Resumes with "Call Center Programming"
The Dick Vermeil of Managers
High energy Operations professional with strong focus on loyalty and retention. Exceptional interpersonal skills, resourceful, loyal, creative and dedicated to employee and customer satisfaction.
Ideal Companies: Comcast, Citi, Verizon Wireless, Embarq, Chrysler, Toyota
Tags for this Online Resume: Client Advocate, Call Center Manager, Customer Service Director, Account Management, Program Manager, Operations Manager, Quality Manager
The Micheal Jordan of Customer Satisfaction
Experienced Management Professional to implement valuable skills, talents, and abilities to accomplish company goals and increase the profitability of the organization. Work ethic is impeccable and used as a tool to lead by example in order to strengthen my department. I am adaptable, flexible, and open to new ideas that promote efficiency in order to attain the main goal of: INCREASING CUSTOMER SERVICE AND SATISFACTION
Ideal Companies: FedEx, Wholw Foods Market, Marriott International, Men's Wearhouse, AFLAC, Valero Entergy, American Airlines, Walt Disney, Sea World, Petco, Petsmart
Tags for this Online Resume: Customer Service, Human Resources, Benefits Manger, Call Center Manager, Benefits Consultant
Best in class
IT management professional with success in advancing positions with Hewlett-Packard, including large and small business units. Developed and implemented global projects that improve operating effectiveness and internal and external customer satisfaction. Manage multi site and multi functional projects on time and in budget.
Ideal Companies: Great West, IBM, Shared Technologies, Qwest, Comcast, Federal Gov't
Tags for this Online Resume: Project Management, Business Development, Information Technology, Director
Highly driven Project/Program Manager with track record of achieving business results
Actively seeking a highly challenging senior management position with direct impact on business growth, operational project success, business unit effectiveness and performance enhancement. Project management, operational analysis & effectiveness, systems integration and leadership development of mid to upper level leaders are my strengths.
Ideal Companies: DOD, DMDC, Government, Lockheed, Northrop Grumman, HSBC, Climber
Tags for this Online Resume: Leadership, Proactive, Program manager, project manager, MS Project, Development, Influence, Technical Project Management, Cross-functional team building, Motivation, Excecution Excellence, Process improvement, Technology Solutions, Organizational Standardization, Strategic Planning, Performance Improvement, Customer Satisfaction, Presentation Excellence, Continuous Improvement, Communication Excellence, Conflict Resolution, Change Management, Microsoft Office Suite, Visio, MS Publisher, Access, Excel, data analysis, Microsoft SharePoint, Flexibility, Lifecycle Planning, Relationship Management, Talent Management, Quality Management, Customer Care, Customer Experience, Thought Leader, Collaboration, forward-looking, Fast-Paced, Innovation, Lead by Example, Integrity, Excellence, Training
Program Manager
SUMMARY ACCOMPLISHMENTS Recognized back to back years as top 5% Branch Managers at Bank of the West. Received an internal audit score of 97% in 2013. Exceeded sales objectives every year as a Branch Manager.
Tags for this Online Resume: Banking Industry, Program Manager, Audit, Consumer Lending, Business Management, Call Center, Financial Industry, Internal audit, Management, Metrics
