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Online Resumes with "Call Center Operations Manager"
35 plus years in customer service industry. The last 10 years in call center operations management
Call Center Manager position in a customer service related industry
Ideal Companies: customer service call centers
Tags for this Online Resume: background, experience, business acumen, human factor, savvy, efficiency, operatinons, achiever
BPO Contact Center Operations Manager with 15+ Years of Experience - Willing to relocate along the east coast
A highly trusted, goal-oriented and accomplished business manager whose confidence, perseverance and vision promote success. Eager to apply strategies and initiatives to improve organizational performance as a BPO/Call Center Operations Manager; a consummate professional with a wealth of experience in business operations, call center management, and running multiple client and vendor relationships in both domestic and off-...
Tags for this Online Resume: Contact Center, Call Center, Vendor Management, Process Improvement, BPO Operations, Start Ups and Growth Strategies
Director with cross-functional experience in Call Center Operations Management, willing to relocate
Tags for this Online Resume: Director, Senior Manager, Operations, Strategic, Development, Budget
Call Center Operations Manager
Tags for this Online Resume: Customer Service, Back Office Processing, Quality Assurance , Project Management , Problem Solving , Direct to Consumer Marketing
Call Center Operations Manager
To obtain a rewarding and challenging career in the call center operations field with opportunity for advancement and travel.
Call Center Operations Management
Results-oriented Business Professional with exceptional background in operations management, revenue growth, customer retention, and staff supervision. Astute business strategist and transformational leader with the ability to resolve client issues in a timely manner and exceed expected levels of service. Ability to innovate and drive organizational progress by identifying new business opportunities and maintaining key re...
Ideal Companies: Capital One, HSBC, Wells fargo, BOA, Discover Card, Applied card, AT&T, Verizon, Comcast, Amazon, CITI, GOOGLE, fexdex, Walmart, Emedco, Goodwin pumps, JPMorgan Chase & Co, TD Bank, Citizens Financial Group
Tags for this Online Resume: •Operations Management, •Training, •Business Development, •Cost Containment, •Call Center Management, •Team Leadership, •Revenue Growth, •Talent Acquisition, •Process Improvement, •Collections, •Staff Supervision, •Strategic Planning, •Quality Improvement, •Change Management, •Performance Management
Call Center Director - Fortune 500 Client Experience - Looking to Relocate
Motivated, personable business professional with director level call center operations management experience and a successful track record in a customer service and revenue generating environment. Looking to relocate, and invest in the right business long-term.
Tags for this Online Resume: Director, Outsourcing Professional, Offshore Experience, Client Relations Specialists, Proven Growth Background, New Launch Experience
Call center and Operations management professional -over 15 years experience - Atlanta area
Tags for this Online Resume: call center, operations, workforce management, customer service, Lean Six Sigma, CRM
Operations Manager - 11 years of experience - Indianapolis
CORE MANAGEMENT & LEADERSHIP COMPETENCIES: P&L Financial Management ...Call Center Operations Management ... Marketing & Branding HVAC, Plumbing, Electrical Sales & Services ... Operational Productivity ... Human Resources Development, Training ... Key Performance Indicators ... Customer Relations Management (CRM) ... Vendor & Customer Contract Negotiations ... Advanced Computer Skills: MS Office Suite, et al
Tags for this Online Resume: Excel, MS Word , Power Point , Outlook
Customer Service Manager - 15 Years of Experience - Near 87730
Successful executive with 15 years of extensive background in internal and client branded call center operations and initiatives. Known as the hands on leader who has ability to direct call center operations, manage multiple call center locations. Create operational strategies, effectively coach and offer feedback for employee development. Consistently demonstrates strong leadership role. Ability to process customer’s needs...
Tags for this Online Resume: Arizona, Texas, New Mexico , Utah
Project Manager - 20 Years of Experience - Near 91745
Seeking a responsible and challenging position to utilize my skills and experience in Call Center Management and Technology Integration with a focus on achieving an efficient and cost effective service as well as suiting technology to enhance business operations while improving customer service.
Ideal Companies: Google, United Health Care, City of Hope, Inland Empire Health Plan, Edison
Tags for this Online Resume: ACD Design and Configuration, IVR Design and interface, Workforce Managment and Requirements, Call Center Design and Configuration
Executive Assistant - 12 Years of Experience - Near 28732
An excellent oral and written communicator; sensitive and effective trainer and facilitator with diverse audiences; demonstrated independent initiative and collaborative teaming; project management experience with certification in call center operations and management.
Tags for this Online Resume: Asheville, NC, Executive Assistant, Clerical Supervisor, Office Manager, Writer, Trainer, Communications, Project Management
