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Online Resumes with "Call Center Operations Director "
Sales Manager , Sales
With many years as a management professional and more than 24 years of experience I possess multiple skills covering many fields including – business development, organization management and new product launch and team development/building client relations and market share increase through proper KPI monitoring. Training development for all levels of call center employee to build a cohesive and, productive sales team. I hav...
Tags for this Online Resume: Sales, Manager, Inside sales, Director, Leader, Top performer
Global Systems and Storage Call Center L2 Manager
IT Call Center Operations Director/Manager with extensive experience providing customer support in a global mission critical L2 and L3 environments. Excellent knowledge of iOS and Android devices. Strong technical background with large systems and storage solutions. Excellent escalation, incident management, HR generalist, payroll, and budgets management skills. Highly proficient in leading high performing teams to succes...
Angelina Toth Director
Highly experienced energetic, results-oriented Director with extensive knowledge in directing operations in highly demanding inbound call centers. Very skilled at leading and improving performance of teams ranging in size from 60 to 100 full-time employees. Expertise in developing strong customer and employee relationships leading to improved retention, attendance, increased business productivity and profitability. Creative...
Tags for this Online Resume: Call Center Director , Call Center Operations Director , Increased Productivity, Improve Retention, improving team performance , 60 to 100 full time agents
Director, Service, Outsourcing, Client Experience - 20 Years of Experience - Near 92630
To work within company that my experience can contribute to a great customer experience, while contributing to the growth and profitability of the company.
Tags for this Online Resume: Global Service, Account Management, Customer Experience, Cost Control, Global Support, Contract management, Vendor Management, Customer Relationship Management, Management, P&L/Budget Management, CRM Management, Support, Strategic Initiatives, Warranty Management, Call Center Operations