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Online Resumes with "Call Center Metrics"
Administrative Assistant - 20 Years of Experience
PROFESSIONAL SUMMARY To obtain a position with a reputable institution that offers opportunities, which allows me to utilize my background and experience in management, administration and customer service. Ambitious results-oriented business and executive level support for over 20 years of experience. SUMMAY OF QUALIFICATIONS: Project Management: Well-organized and highly efficient in high pressure environments. Plan, organ...
Tags for this Online Resume: Sales, Customer Service, Services, Call Center, Management, Medicare, Sales Reports, Sales Support, sheets, Support
Customer Service Manager - 20 Years of Experience - Near 75146
Summary I am an extremely competent, results-oriented business professional, with twenty years in customer service, sales, and technical support and mortgage industries. Twelve years of managerial experience in call center organizations with up to five hundred seats, which included inbound, outbound, collections and customer service. Promoted six times in six years due to the ability to quickly assess call center operations...
Tags for this Online Resume: Call Center, Customer Service, PeopleSoft, Sales, Training, Call Center Management, Management, Insurance, Services, Analytical Skills, customer service, call center, sales, brand ambassador
Medical or Health Services Manager - 16 Years of Experience - Near 95628
Areas Of Expertise * Call Center Metrics * HR Procedures, Recruiting * Business Process & Analytics * Revenue Cycle Management * Business Process Design * Workforce Management * Curriculum Design * API & EDI Integration * ePremis, CE2000, ClaimForce, CRM, Great Plains * ACA/DMHC Regulations * PBM Operations
Tags for this Online Resume: Call Center, Insurance, Outsourcing, Protocol, Billing, Documentation, Scheduling, Triage, Audit, Coding
Customer Service Manager
Summary I am an extremely competent, results-oriented business professional, with twenty years in customer service, sales, and technical support and mortgage industries. Twelve years of managerial experience in call center organizations with up to five hundred seats, which included inbound, outbound, collections and customer service. Promoted six times in six years due to the ability to quickly assess call center operations...
Tags for this Online Resume: Call Center, Customer Service, PeopleSoft, Sales, Training, Call Center Management, Management, Insurance, Services, Analytical Skills
Administrative Assistant - 7 Years of Experience - Near 80017
* Successfully designed, developed and implemented formal onboarding program for Revenue Cycle Management team * Successfully designed, developed and implemented e-learning courses for Revenue Cycle Management team * Efficiently managed new lines business implementation projects including developing project schedules, documenting key milestones, coordinating software testing and training * Effectively implemented Sharepoin...
Tags for this Online Resume: Customer Service, customer service skills, Accounts Receivable, Acquisitions, Adobe, ALLSCRIPTS, Applications, Billing, Call Center, Centricity
