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Online Resumes with "Call Center Environment"



360 degree experienced Customer Service professional with 16+ years of knowledge and skills in a call center environment

Consistently promoted within the customer service industry with a number of increasingly accountable management positions; acquired the knowledge and skills to effectively and strategically manage a call center. Able to provide decisive, deliverable results and team leadership within a constantly changing business market. A solid reputation in the industry and awareness of leading technology and operational procedures to re...

Collections Customer Service Call Center Management - 15 years experience

I am seeking a management position in a fast-paced, production-driven call center environment. I have led and motivated businesses with teams of over 400 employees and welcome the challenges employee management and production environments bring alongside the enjoyment of the overall success.

Customer Service Representative/Pharmacy Technician

To obtain a job within a PBM and grow my skills as a pharmacy technician and customer service representative within a call center environment.

Customer Service/ Call Center Supervisor

Extensive experience supervising, motivating and training talent in high volume, performance driven call center environment. Broad experience in developing training curriculum within the US and overseas environments. Creative problem solver, dynamic team leader coupled with experience in assisting high profile clients.

CUSTOMER SERVICE

CUSTOMER SERVICE IN A HIGH VOLUME CALL CENTER ENVIRONMENT,INCOMING CALLS FOR NEW SERVICE/DISCONNECTED OF SERVICE,HEAVY BILLING INQUIRES,ESCALATED CALLS,RESERACHED MISSED APPLIED PAYMENTS,HEAVY INVOICING,CREDIT AND COLLECTIONS,LOGGED EQUIPMENT RETURNS FROM CUSTOMERS,DAILY/WEEKLY REPORTS,HEAVY UPSALES DIAPATCHER ON MISSED APPOINTMENTS.

Customer Service Specialist/Driver/Call Center/Clerical

Over 10 years experience in accelerated customer service and call center environment. Proven ability to interact, communicate effectively and work under pressure efficiently. Quickly grasp the concept of operations, internet or new equipment. Dependable, excellent at multi-tasking, able to work independently or as a team member.

CUSTOMER SERVICE TECHNICAL HELP DESK

CURRENT POSITION BEING DOWN-SIZED TECHNICAL SUPPORT FOR TELECOMMUNICATION COMPANY. SUPPORT OF TELEPHONE, INTERNET AND VOIP DEVICES. 5 YRS.EXP WITH TROUBLESHOOTING, PRODUCT INFORMATION, SALES, CALL CENTER ENVIRONMENT,

Tags for this Online Resume: WINDOWS XP, HELP DESK

Collections Agent

I am looking for a strong company that need a good strong employee with customer service experience as well as collection in a call center environment.

Ideal Companies: any type of call cent customer service or collection position

Department Manager

Management professional with over 10 years in a call center environment with extensive project management experience. Utilize leadership, communication and interpersonal skills to build teams that meet/ exceed goals. Demonstrated skills that formulate business requirements and supporting project documentation, successfully managing project scope, risks and issues. Strengths include: Six Sigma Methodology, SOX compliance,...

Results Driven Leader

Results driven leader with a track record of consistent contributions to sales volume, and profit performance. Developed and managed teams to effectively attain both profit and business objectives. Skilled in the development, planning organization, implementation, and analysis of business strategy and tactics as they relate to Operations Profit and Service Centers.

Ideal Companies: Countrywide, CitiFinancial, American Express, QWest, SBC

Tags for this Online Resume: Call Center, Business Analyst, System Analyst, Manager, Supervisor, Team Leader

Benefits and Compensation Analyst - 9 yrs experience - High Tech

Successful and diverse compensation and benefits analyst with more than 9 years relevant and progressive experience in high-technology environment. Experienced in supporting directly or through call-center environment. Versed in compensation analysis, administration incentive programs benefit administration and compliance.

Tags for this Online Resume: Benefits, Compensation, Administrator, Human resources, Specialist

Detail-oriented Customer Service Professional with 12 years of experience in the Telecommunications industry and 14 years of customer service experience overall. Capable of dealing with diverse technologies in fast-paced call center environments. Recogn