Results driven leader with a track record of consistent contributions to sales volume, and profit performance. Developed and managed teams to effectively attain both profit and business objectives. Skilled in the development, planning organization, implementation, and analysis of business strategy and tactics as they relate to Operations Profit and Service Centers.

COMPANY	POSITION HELD	DATES WORKED
American Pacesetters	(Confidential)	3/2005 - 8/2007
AT&T	(Confidential)	7/1979 - 4/2005

SCHOOL	MAJOR	YEAR	DEGREE
University of Phoenix	Information Technology	2007	Bachelor Degree

Highlights:

Awards AT&T One Implementation Team, AT&T. New York City, NY, 2003. Individual Winning Spirit Award, AT&T. Phoenix, AZ, 2002 & 2004.

Companies I like:

Countrywide, CitiFinancial, American Express, QWest, SBC

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Call Center
• Business Analyst
• System Analyst
• Manager
• Supervisor
• Team Leader

Developed in-house Project Management software which drives daily business needs. Developed and implemented new feedback system for users concerns, bugs, and defect tracking regarding use and functionality of new Project Management application.