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Online Resumes with "Call Center Environment"
Administrative Assistant
I have worked in Customer Service for over 5 years. I have also been an Administrative Assistant for over 5 years.
Ideal Companies: AAA, Citizens Bank, large companies.
Tags for this Online Resume: Administrative Assistant
Credit Analyst - 16 Years of Experience - Near 85014
Mortgage Banking Professional with 14 years of experience leading operations of up to 14 employees in both retail banking and call center environments. Experience in retail underwriting, commercial underwriting, auditing and management reporting. Proven record of performance and consistently exceeding production, revenue and profit goals.
Patent Agent 8 years Experience
• Dedicated professional with experience in fast–paced, call center environments managing high volume inbound/outbound calls, addressing costumer request, preparing and maintaining confidential data. • Computer literacy includes Office Package, Email clients and high skills in Microsoft Access and other computer systems including programming skills and network administration. • Personable with strong customer service, commu...
Tags for this Online Resume: Computer Sciences, Patent Agent, Intellectual property
Director
To obtain a management position within the customer service arena and or call center environment.
Financial Services Professional in an inbound/outbound call center environment.
Seeking a Management position where I can effectively utilize my expertise in formulating sophisticated strategies, recovery models, and tracking programs to maximize recoveries in the Pre and Post charge off environments.
Pre-Sales Customer Support
Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty. Project Manager committed to addressing customer concerns with speed, accuracy and professionalism. Resourceful Project Manager / Pricing Specialist who consistently meets and exceeds productivity goals. Project Manager / Pricing Specialist with experti...
Customer Service Supervisor - 20 years
Results-driven and award-winning Call Center Supervisor with 8+ years of continuous Management experience effectively leading top-performing teams to exceed targets. Team-oriented professional adept at developing innovative strategies, motivating employees, and driving key performance metrics that delivers significant results. Knowledge of customer relationship management skills and top-flight problem-solving and decision-m...
Call center Lead
I have many years of experience in a Technical Call center environment with both small and large corporations. I've lead soft skills training as well as technical training for over 30 employees. I would like to find a position where I can express my passion for customer service and support delivery.
Business Systems Analyst well versed in various areas including, servicing operations, compliance and risk, implementations, documentation, training policies and procedures. Served as program and project manager for large call center environments
Results-driven professional specializing in the Financial Services sector eager to contribute expertise in Business Development, Operations Management, Risk and Compliance toward collaborating with a progressive organization in optimizing bottom-line performance.
Ideal Companies: Fortune 500 companies and large corporations
Tags for this Online Resume: Problem Solver, Process Improvement, Loss Mitigation , Change Management, Quality Control , SDLC methodigies, Strong written and verbal skills, Systems Analyst, Business Analyst, Audits, Benifit Analyst, Risk Management, Internal Controls, Scheduling, QC/QA, Strategic Planning, Team Leadership / Motivation, Training / Development, QA Testing, Policy Development, Talent Management, Employee Engagement, Negotiations Policy Development, Performance Management, Needs Assessment, Customer Service, Project Management, Techincal Writing, Business Control Testing, QA / Control Management
20 years call center supervision
I am an experienced manger of scheduling, training, flow of daily activities in business to achieve maximum efficiency in call center environments
Tags for this Online Resume: st. petersburg, manager, trainer, scheduler, motivator, counslor
Desktop and Network Support Analyst - Healthcare, Pharma and Publishing
As an experienced support professional, my objective is to leverage my knowledge and training for the benefit and success of a progressive organization.
Tags for this Online Resume: Documentation, Network, desktop, Support, Security, Macintosh, Windows, VPN, Deployment, Imaging
Collections Supervisor/Manager/Director 20 years experience Los Angeles
I have extensive management experience in driving results and productivity in a call center environment and I am an expert in resolving customer inquiries/complaints to the highest level of customer satisfaction. I expect competency and professionalism from customer service and collection representatives. I ensure expectation is achieved by the team members through training and development, performance appraisal and motivat...
