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Online Resumes with "Call Center Director Manager"



Executive Assistant providing solution-oriented support through excellent organizational, decision making and follow-through skills.

Project ownership, research and analysis, article writing, typing/transcription, PowerPoint report production, teamwork.

Tags for this Online Resume: Assistant, Administrative, Executive, Secretary, Writer, Microsoft Office, Internet, Word, Excel, PowerPoint, Access, Visio, 70 wpm

Customer Service/Call Center Director or Manager

Call Center Director/Manager

I'd like to work with a company that has inspired vision and a collaborative style.

Call Center Director or Manager, Washington DC Metro area

Tags for this Online Resume: Call Center, Customer Service, Coaching, Mentoring, Metrics

Manager - 18 Years of Experience - Near 55378

QUALIFICATIONS PROFILE Highly accomplished call center Director/Manager with over 20 years of project management experience. Experience includes: Developing and implementing diverse policies /procedures, work force management support, promoting company growth, and extending quality customer service. Managing the erection of more than 15 call centers nationwide, responsibilities include hiring training quality assurance, and...

Tags for this Online Resume: Business Analysis, Business Analyst, Commissions, Forecast, Forecasting, Gathering Requirements, Interactive Voice Response, Inventory, Requirements Gathering, Work Force Management, Health Care Processes and Procedures, Call Center Manager, UAT Testing, RSA and Agile Mythology for gather user requirements, BluePumpkin, Gap Analysts