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Online Resumes with "Call Center Director "
Sales Manager - 20 Years of Experience - Near 48167
I have always been a Top Performer in any Sales or Management Position throughout my Career. The greater the challenge the harder I work. I don't feel I'm a better salesperson than others, I just out work them. My experience, and success in all areas of a Call Center provides me the ability to Manage from a solid position. I am results driven and I have earned the respect of my subordinates to obtain those results. With exp...
Tags for this Online Resume: Detroit, Sales Director, Call Center Director, Auto Dealer Sales Management, Mortgage Company Management, Financial Services Manager, Auto Dealer Sales manager, Auto Internet Sales Manager
Call Center Director - 18 Years of Experience - Near 77346
I am interested in applying for the Director position in your company. I have over 18 years of experience in the customer service/collections call center environment with 12 of those years spent in a Management role. The project I currently manage, Sprint, is moving their outsourcing operations overseas, effectively ending my current employment as of May 5th, 2015. Continuing my career by learning, advancing, and b...
Ideal Companies: Apple
Tags for this Online Resume: Director of Operations, Operations Manager
Seasoned Operations VP/Director looking to help you grow/improve your service to your customers
Experienced Operations VP/Call Center Director willing to take on a new responsibility in a challenging/rewarding field. I love working with people and getting results.
Tags for this Online Resume: NY/NJ area, Operations, Call Center Director, Process Improvement, Team Building
Customer Service Manager - 7 Years of Experience - Near 10606
Highly skilled and accomplished Call Center Director and Office Manager working in a high traffic environment and providing one-stop service solutions, while maintaining the highest standards of performance excellence and call quality.
Tags for this Online Resume: Customer Service, •Strategic Planning, Team Coaching , •Goal Setting/KPIs, Continuous Quality Improvement, Performance Tracking, Technology Improvements, ross-Functional Team Facilitation
Customer Service Manager - 15 Years of Experience - Near 23601
Highly motivated results-oriented professional with over 15 years of progressive leadership experience in operations, employee relations, customer service, training, performance management and team build with a proven track record of leading teams to exceed company sales, customer satisfaction and Call Center metrics.
Tags for this Online Resume: Customer Service Manager, Operations Manager, Call Center Manager, Call Center Director, Operations Director, Customer Service Director
Call Center Director - 18 years experience - Denver, CO
Seasoned Call Center Operations and Sales Operations Management Executive with 18+ years leadership experience ♦ Efficiency specialist, implementing best practices, achieving SLAs, and improving KPIs ♦ Skilled technology analyst, implementing leading-edge solutions ♦ Articulate communicator who works well with individuals on all levels ♦ Competitive professional who thrives in a high-expectation, high-stress environment ♦ C...
Call Center Director in Phoenix, SAZ
Call Center Director
Results driven senior manager with 16 year experience in high volume call centers
Tags for this Online Resume: Director, Sr. Manager, Call Center Manager, Quality Manager, Customer Service Manager, MBA, Dublin, OH, Process Improvementy
Collections Call Center Director VP General manager
I have leveraged my industry expertise which includes GE Greenbelt/Blackbelt training to achieve record revenue per FTE. I am known as a motivational team leader with experience in all core organizational development functions, top-flight consensus-building and problem-solving skills, and the ability to make difficult decisions. I want to advance my career and continue to grow.
Ideal Companies: Citi, Citel, GE, M&T, SLM, BOA, SUNSHINE BANK, First Source Advantage, Capital One, Discover
Tags for this Online Resume: Strategy, Process Management, Creativity, Results Driven, Buffalo, Florida, Development, SIX SIGMA, Financials, CFPB, Forecasting, Compliance, Customer Service, Measures, Budgeting, Compensation Plans
Travel Counselor
Tags for this Online Resume: Corporate Travel Operations, Business Management, Global Account Management, Travel Policy remodels, Staff Coaching, Development & Mentoring, National Account Management, Call Center Director, Telephony Implementation, Appraisals
Operations Manager
Career Summary Clickspark, Henrietta, NY Responsible for all of the call center operations for two locations (Henrietta NY Manila, Philippines) supporting two different lines of business. Call Center Director (June 2016 to December 2016) Lead call center/operational teams in two locations ensuring (KPIs met on a consistent basis while providing the highest level of customer service. Responsible for all aspects of the call c...
Tags for this Online Resume: Rochester, Operations, Call Center, Banking Industry, Process Improvements, Retail, Retail Banking, Employee Relations, Planning, Strategic Planning
Director
Career Summary Over 18 years of operations and management experience running operational functions and leading large scale projects, from inception to successful completion, while making/executing sound strategic decisions. I have a proven track record of delivering results, reducing costs, and increasing revenue intimate experience with workforce management, call routing, outsourcing, multi site management, health care pro...
Tags for this Online Resume: Call Center, Interactive Voice Response, Forecasting, Management, Quality Assurance, Sales, Profit and Loss Management, Assessments, Client Relationship Management, Coaching and Development, Customer Satisfaction, Microsoft Office, Customer Service, Technical Support, Call Center Director, Site Director, Senior Operations Manager
