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Online Resumes with "Call Center Agent"



Customer Service Supervisor - 3 Years of Experience - Near 00600

I successfully completed Diploma in Technology Aeronautical and Aviation Engineering from the Technical University of Kenya. I thereafter worked in Kencall as an Agent in Airtel money, Refugee United & TNA accounts. On 16 july 2013 i joined Toyota Kenya Call Center as an Agent and my experience in Maintenance reminders, Website Enquiry, Email Enquiry and service retention for the last 21 months at Toyota Kenya has natured m...

Tags for this Online Resume: San Diego, PHP, Java, Python, Ruby, PostgreSQL, MySQL, kenya

Retail Manager -

Customer Service Manager - 20 Years of Experience - Near 30135

I possess over fifteen years of relevant customer service experience. I have trained and developed call center agents and supervisors to provide a quality customer service experience with a commitment in providing a positive representation of the companies that I have served. As a result of my vast experience within the customer focus arena, I understand the importance of providing a high quality customer experience in a co...

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Vice President Customer Service Ellicott MD - 12+ years leadership within the Finance and Payment Industry

Solid management professional with deep experience leading Customer Service and Operations support functions driving account maintenance, problem-solving and trouble-shooting, staff support, and planning / implementing proactive procedures and systems to address and ultimately avoid problems. Proven successes managing and motivating service staff while bolstering accuracy and efficiency through continuous process improvemen...

Ideal Companies: Visa, Mastercard, American Express, EVO Payments International, Citi Bank, Bank of America, Capital One

Tags for this Online Resume: Leadership, Motivation, Process Improvement, Stategic Planning, Customer Experience, Quality of Service, Employee Engagement, Profit

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DIRECTOR - GLOBAL APPLICATIONS

A senior manager with a combination of vision and corporate realism, I have been acknowledged for my capacity to harness the enthusiasm and talents of others, identify core issues, and exploit the necessary resources available to stretch funds and achieve technology objectives.

Ideal Companies: Microsoft, Nike, Amazon, Starbucks, AT&T, Expedia,

Tags for this Online Resume: IT Strategy, Project Management, Offshore Operations, Vendor Negotiations, Customer Relationship Management, Customer Relationship Management, Management, Program Manager, Compensation, Consulting, Account Management, MySQL, PhP, Apache, Linux

Convention Services/Events Staff - 1 Years of Experience - Near 95000

is extensive Export agent from China University English and Chinese mandarin teacher Customer service Excellence in teamwork productivity under stress proactive personality dynamic. High levels of responsibility and ethics. Provision for learning and positive management improvement opportunities. I am a young professional who have travel learning different cultures and acquiring skills as costumer service call center agent ...

Tags for this Online Resume: Sales, Call Center, EVENTS, Change Management, Coaching, Customer Service, CHINESSE MANDARIN, Employee Relations, English Language, TEAM PLAYER

Administrative Services Manager - 6 Years of Experience - Near 89052

Tags for this Online Resume: Customer Service, HR, Clerical, Administrative assistant, Cashier, Marketing assistant, Events host, Daycare worker, Real estate assistant, Front desk, Receptionist, 89052, Henderson, Entry level, Office aid, Teachers aid, Personal assistant, Home stager, Customer service, Call center, Phone representative, Call center agent, Custodial, Janitorial, cleaning aid, Computer skills, Social network maintenance, Promotions, Henderson, nv, 89074, 89012, Salon receptionist, Transaction coordinator, Retail, Sales, Wireless skills, Ms office

Customer Service Manager - 20 Years of Experience - Near 75146

Summary I am an extremely competent, results-oriented business professional, with twenty years in customer service, sales, and technical support and mortgage industries. Twelve years of managerial experience in call center organizations with up to five hundred seats, which included inbound, outbound, collections and customer service. Promoted six times in six years due to the ability to quickly assess call center operations...

Tags for this Online Resume: Call Center, Customer Service, PeopleSoft, Sales, Training, Call Center Management, Management, Insurance, Services, Analytical Skills, customer service, call center, sales, brand ambassador

Telecomm Specialist - 20 Years of Experience - Near 23607

SUMMARY Well versed in voice communications and network services, office business processes, system operations and facilities services. - Network service and repair technician, Kronos time clock administrator and maintenance person Research and recommend network equipment adjuncts and interconnects for changing IT trends Consultations with vendors, business partners, and clients Alcatel network switch configuration and hard...

Tags for this Online Resume: Inventory, Accounting, Accounts Receivable, Billing, Troubleshooting, Accenture FOUNDATION, Accounts Payable, Software, Software Testing, Telecommunications

Business Analyst - 17 Years of Experience - Near 60137

Accomplishments End-Point Inventory Manager: Implemented a Windows-based system that provided internal support technicians with quick and intuitive access to PC and End-Point inventory data including: desktops, laptops, virtual desktops (VDI), network and local printers and mobile devices (iPads, smartphones, hotspots, etc). Worked with Microsoft SCCM team on extract requirements for source-of-truth data, worked with SQL DB...

Tags for this Online Resume: Microsoft PowerPoint, Microsoft SQL Server, Microsoft Visio, Microsoft Visual Basic, Microsoft Windows, Microsoft Windows 7, Microsoft Windows Desktop, Modeling Experience, Networking, Offshore, sql, Citrix, SCCM, Technical Project Manager

General - 20 Years of Experience - Near 34608

Promoted to Provider Relations Supervisor * Managed customer services team of call center agents handling calls from Medicare, Medicaid, and commercial customers * expanded staff from 3 to 16 positions * Created work tools using Excel and Access used by entire staff

Tags for this Online Resume: Health Insurance Compliance, Audit, Compliance, Medicare, Call Center, Services

Customer Service Representative

SUMMARY: Seasoned Customer Service Rep with more than 25 years of Experience in fast-paced Environment. Excellent active listening, and critical thinking skills. Track record of achieving exceptional results in Customer Service and Call Center.

Tags for this Online Resume: Cisco, Microsoft, Call Center, Management, Microsoft Outlook, Microsoft Windows, Microsoft Word, Communications, Customer Service, Customer Service Rep