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Online Resumes with "CALL CENTER "
Customer Service Manager - 15 Years of Experience - Near 01701
Experienced Call Center Manager with deep knowledge of policies and procedures coupled with successful track record of meeting or exceeding performance metrics and accurately measuring agent performance. Adept at building strong call center team, providing training, mentoring and motivating continuously to achieve performance goals. Detail oriented with an ability to handle multiple tasks, proven track record of excellent C...
Tags for this Online Resume: Call Center, KPI, team Building, analytical, Exceeding service levels, operating efficiencies, process improvements
Program Management/ Project Management - 15+ years Experience - Southeast US or Southwest US
Results oriented professional, passionate about continuous improvement, innovation and sustaining profitable growth for the enterprise. Proven project integrator leveraging technology, employee engagement and strategic partnerships into business processes to drive quality, efficiency, customer satisfaction and ROI. Accomplished program leader for both development and operational teams attaining goals and objectives through...
Ideal Companies: Verizon, FiServ
Tags for this Online Resume: Program Management, Project Management, Mergers and Acquisitions, Business Process Outsourcing , Transition Management, Change Management, Customer Lifecycle Management, Revenue Assurance , Budgeting, Southeast US, Southwest US, Operational Risk Management, Business Process Improvement, Action Plan Development, Contract Négociations, PMP, PMI, Stakeholder Management, Project Initiation, Project Planning, Monitoring and Controlling, Project Close, Project Risk Management, Project Procurement, Project Communications, Work Breakdown Structure, Scope Definition
SENIOR TRAINING SPECIALIST
Dynamic Educational Developer with more than 20 years of high-profile program development experience. Proven training expertise developing programs for students, teachers, academic professionals, employees, and the general public using innovative methods and technologies. Skilled project manager with extensive experience in education, government, not for profits, academic and business organizations. Strong revenue generatio...
Ideal Companies: Chase, Bisk Education, University of Michagin - Madison, Citrix, Disney, Universal Studios, Konica
Tags for this Online Resume: Project Manager, elearning, ADDIE, Captivate, Fund raising, Master Plan developer, Curriculum developer, one on one training, employee training, MicroSoft Suite, Movie Maker, Prizi, Parnership Builder, e-commerce
Help Desk Specialist
Tags for this Online Resume: Call Center Operations , Workforce Management, IT Support, Help Desk Management, Helpdesk supervision
Vice President - Customer Service Support Operations - Fujitsu/Alcatel/Ericsson - Start Up
I'm an executive with experience in Customer Operations and Service. Expertise in building new organizations or turning around struggling ones. Experience in training, logistics, call center management, Customer service and field service and installation.
Tags for this Online Resume: Customer Service, Management, Executive, Technical Support, Telecom, photography
Marketing, Administration, Database Matrix, Call Center, reporting- 20 Years of Experience - Near 11735
To secure a position in which I can utilize my administrative, IT, customer service, reporting and marketing skills to ensure client satisfaction and retention
Tags for this Online Resume: New York, Call Center, Database Matrix, Reporting, Customer Service, Client Relations, telemarketing, Access, Excel, training, Nassau, , New York, Nassau, Western Suffolk
Legal and Operations Executive - over 20 years of proven results in Legal, HR, and Business Operations
Providing value and results by implementing my legal, interpersonal, operations and administrative skills to resolve complex business/legal challenges in multiple environments. Use my experience to reduce costs, mitigate exposure/loss and increase efficiency/productivity in manufacturing, e-commerce, call center, managed care, insurance, and service arenas.
Tags for this Online Resume: Ohio, Legal , Human Resources, Executive, Management, Operations, Regulations, Risk Management
Customer Service Representative - 9 Years of Experience - Near 34208 I have also been a sales agent at call centers -5 years
Tags for this Online Resume: Microsoft, Psychology Degree, Goal oriented, Strong communication skills, Self motivator, People Person, Ability to easily adapt to surroundings
Registered Nurse - 20 Years of Experience - Near 53095
Tags for this Online Resume: rn, private duty, ventilators , West bend, wi, Call center, clinics, HOSPICE, HOMECARE
Call Center Management/ Technical Trainer
To obtain a career opportunity which will afford the capacity to utilize and enhance skill sets in project management, training and operations management, as well as, continue to a make major contribution to a reputable organization.
Tags for this Online Resume: call center, technical trainer, new jersey, manager, supervisor, representative
Customer Service Supervisor - 15 Years of Experience - Near 60169
Tags for this Online Resume: Scheduling, Monitoring, Call Escalation, Leader, Trainer, Service, Payroll, Marketing, Communication, KPI , Service Level, Training, mentor, Supervisor, Manager, Project Manager, Leadership, Conflict Resolution, Client , Account Manager, Service Manager, Rentention, Call center supervisor , customer service supervisor
Help Desk Specialist - 7 Years of Experience - Near 75165
Manage people, processes and projects. 7 years experience managing tech call center, performance coaching and change amnagemant.
Tags for this Online Resume: performance coach, call center, tax, software, agile, scrum, management, innovator
