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Online Resumes with "Avaya"
Network Installer
Completion of COMP TIA CONVERGENCE + covering the evolution of a converged network solution and computer telephony integration. * Installation of the PHYSICAL LAYER from the ground up including cable routing termination and testing modems Racks patch panels Switches Fire walls Servers Routers the extension of digital circuits. POS Systems and the inter-connection of all to complete the installation. Utilization of the CMD p...
Tags for this Online Resume: Networking Installations, Telecommunications Installations, VOIP, TCP / IP, Computer Telephony Integration, DHCP (Dynamic Host Configuration Protocol), Infrastructure, Project Management, COMP TIA +, Hardware
Manager - 7 Years of Experience - Near 98674
Career Highlights * Managed a team on the successful deployment of a worldwide MPLS network. Migrating existing data centers and contact centers off of legacy systems to cloud based technology, along with providing the continued network support for both internal and external clients. - Directed multiple simultaneous projects according to schedule and budget successfully standardized Cisco data networks, and upgraded and/or ...
Tags for this Online Resume: Disaster Recovery, Help Desk, Budgeting, Transmissions, Security, Support, Telecommunications, Audit, Global Support, Information Technology
Field Technician - 15 Years of Experience - Near 19050
Tags for this Online Resume: Router, Switches, Voice, Video, Billing, Cisco, Quality, AVAYA, Connectivity, Quality Assurance
Software Specialist
Tags for this Online Resume: aura contact center, database design, analytical, implementation, end-user training, nortel, avaya
System Administrator - 20 Years of Experience - Near 06426
PROFILE Accomplished IT Professional with extensive technical experience in: computer systems, servers, LAN and hardware. Proven experience with operating systems troubleshooting, computer and server building, system integration, systems hardware/software purchasing, maintenance contract support, break-fix issues and customer service helpdesk. Ability to setup and maintain server/computer systems for companywide operations.
Tags for this Online Resume: Active Directory, AVAYA, Budgetary, Configure, EDI, Electronic Data Interchange, Hardware/Systems, Imaging, Mcafee (Virus Control), Microsoft Active Directory
Project Manager - 10 Years of Experience - Near 44107
Results oriented technology industry leader and engineering principal pioneering and managing complex IT solution designs including cloud-based applications. Leverage twenty years of requirements and infrastructure analysis expertise to drive business development and retention to customer focused success. Creative professional with a see it-own it-solve it-do it attitude. * Provide leadership vision enterprise wide via deci...
Tags for this Online Resume: Services, Consulting, Engineering, Management, Product Management, Sales, Sales Engineer, Security, System engineering, Territory Sales
Project Managers
and for HP's Bank of America / Countrywide Cisco VoIP Transformation Project - Recruited and trained new voice engineers, assumed role as team mentor and eventually became team lead - Developed and wrote the "Voice Engineering Handbook", a comprehensive 25 page process guide for voice transformation, including specific processes for data collection and manipulation to interpret and manage data, creation of final databases f...
Tags for this Online Resume: Cisco, Forecast, Management, Billing, Planning, Project Closure, Strategic Planning, Wireless, Voice, Project Manager, Analyst
Customer Service Manager
Professional Summary * Innovative, results oriented and dedicated team member with 25 years of contact center and customer service experience. Ultimate customer experience is key to loyal guests. * Builder and maintainer of employee, customer and vendor relationships. * Consistent top performer. Strong strategic thinker and team builder. * Experienced in opening call centers from the ground up along with remodels and upgrad...
Tags for this Online Resume: Email, Management, Recruiting, Sales, Travel, Call Center, Coaching, Consulting, ACD, Automatic Call Distribution
Customer Service Supervisor - 1 Years of Experience - Near 11422
Summary Call Center Supervisor with over ten years of extensive experience in relationship management, business administration, strong communication, leadership and problem solving skills. Motivated leader and team player delivering exceptional quality assurance, boosting efficiency and contributing to revenue growth. Areas of expertise include: Quality Assurance Client and Customer Service Staff Development Implementation ...
Tags for this Online Resume: Customer Service, Management, Payroll, Workforce Management, AVAYA, Forecasting, Genesys, Call Center, ACD, Automatic Call Distribution
Customer Service Supervisor - 20 Years of Experience - Near 85208
To obtain a career oriented position and be part of a dynamic team that works together to achieve results and provide outstanding service to our customers with opportunities for growth and advancement.
Tags for this Online Resume: Billing, Oracle, Team Lead, AVAYA, Management, Scheduling, Audit, Diversity, Email, Microsoft
Team Leader - 20 Years of Experience - Near 94062
Have been responsible for all IT needs of the organization in terms of strategy solution architecture products development for B2B/B2C project delivery Data Center Operations security and compliance. Track record of developing an IT vision and building a team to deliver it. Secure expense reduction by leveraging economy of scale new technologies implementation process re-engineering automation and consolidation of services....
Tags for this Online Resume: Infrastructure, ACD, Automatic Call Distribution, Services, Unix, Cisco, Product Development, Java Programming Language, Remedy, AVAYA
System Engineer - 2 Years of Experience - Near 33569
SUMMARY: Systems Engineer with more than 22 years of experience with proven strengths in the following areas: High Level Tech Support High Level Security Clearance System Analytics Avaya Config & Install G3R, G3SI & Prologix Team Lead Aura 6X & 7X Avaya Voicemail Systems Consultation
Tags for this Online Resume: Pbx, Legacy, AVAYA, Systems Engineer, Security, Support, Team Lead
