Description
and for HP's Bank of America / Countrywide Cisco VoIP Transformation Project - Recruited and trained new voice engineers, assumed role as team mentor and eventually became team lead - Developed and wrote the "Voice Engineering Handbook", a comprehensive 25 page process guide for voice transformation, including specific processes for data collection and manipulation to interpret and manage data, creation of final databases for engineering .bat files, and processes for a host of engineering documents Northern CA Disaster Recovery site Professional telecom services firm Voice Engineer for EDS's Bank of America / Bank of America Foundational Cisco VoIP Transformation Project - Created network drawings, HLDs, LLDs, I-plans, port and number assignments, and other engineering docs - Placed, managed and tracked Telco orders to ensure proper delivery of new numbers, circuits, and moves - Developed 'RangeFinder' tool in Excel to transform long lists of disparate phone numbers from hand built number management forms into ranges, and counts of those ranges, that could be interpreted by the 'Second Nature' tool used by the Number Management group, further automating the tool with a developer
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