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Online Resumes with "Avaya PBX"



Telecomm Specialist - 18 Years of Experience - Near 98161

SUMMARY Technical professional with over 15+ Years of experience as Systems/Network Engineer, Analyst and Technical Management of Call Centers. Experience with Avaya Communication Manager (Avaya S8800, S87xx, S8500, S8300 & Avaya Media Gateways G700, G650, G450, G350 and Legacy Definity GS equipment. Trouble shooting skills and experience in handling Avaya PBX switches. A computer literate, reliable, forward thinking, energ...

Tags for this Online Resume: Avaya, VOIP, SIP, Communications, SBC's, CTI, ACCCM, Management, Nortel, Cabling

Business Analyst - 10 Years of Experience - Near 75034

Primary contact for planning & implementing Cisco Call Center Agile including reporting Waterfall Highly motivated software professional with focus on business analysis and Standardized Training documents and conducted multiple reporting. Have worked in multiple training sessions PROJECT domains including finance and Been a part of acquisitions and mergers team. Suggested and MGMT/TRACKING healthcare. Continuous learner wit...

Tags for this Online Resume: Business Analysis, Tableau, Ms Excel, SQL, Documentation, Agile, Jira

Operations - 19 Years of Experience - Near 29720

Summary * Senior Voice Engineer with over 12 years of experience supporting large scale enterprise environments. * Very skilled with Avaya environments and Avaya administration, with experience on G450/G650, Avaya CMS, Avaya PBX, and CSX for patching, implementation and advanced troubleshooting. * Extensive experience with Codec services and Networking Protocols. * Over 12 years of experience with call center design and arc...

Tags for this Online Resume: Microsoft Windows 7, Windows 7, Gateways, AVAYA, Infrastructure, Services, Cisco, Cms, Codec, Voice

Telecomm Specialist - 20 Years of Experience - Near 28027

CAREER SUMMARY Professional with more than twenty years of experience providing telecommunications voice support functions, as well as setting up hardware to support telecommunications networks within the IT industry. Specialized experience includes voice telecommunications customer provided equipment help desk support engineering and project management. Completion of numerous training courses in the field of Network Commun...

Tags for this Online Resume: Avaya PBX, Voice Mail, Call Center, Networking, Nortel CS1000, Nortel Meridian 1, Symposium, VOIP, Unified Communications, Shoretel, Microsoft Server 2008 R2, Linux, Help Desk, Help Desk Ticketing, SLA agreements, Switches, Routers, Call Detail Recording, Microsoft Office, Callpilot, Modular Messaging, Element Manager

Operations - 20 Years of Experience - Near 11423

SUMMARY OF QUALIFICATIONS: * Veteran of US Army and held Top Secret Clearance with SBI (Special Background) while Active Duty * Understanding of maintaining policies, procedures, initiatives, and negotiating service contract agreements * Vast experience reporting carrier troubles, opening trouble tickets, and escalating until final resolution * Comprehensive knowledge of PBX / TDM telephone service and VoIP / Hosted VoIP so...

Tags for this Online Resume: Communications, ACD, Automatic Call Distribution, Management, Remedy, Security, Siemens, Handset, Avaya, Voice Engineer, Voice Analyst, Prologix, Audix, G1, G2, G3, ECS, Enterprise Communications Server

Telecomm Specialist - 20 Years of Experience - Near 20601

Summary of Qualifications Over twenty-five years of progressive telecommunications experience handling hardware and software installation, repair and upgrades for of large and small industries and businesses. Knowledge of Nortel / Avaya PBX, Digital key systems, and IP telecommunications, T-1, PRI -DCH Custom Call routing, transport equipment including Basic SONet, . Norstar CICS & MICS, Norstar Voice-Mail, Call Pilot 100 a...

Tags for this Online Resume: Computer Maintenance, Security, Support, Systems Administrator, Technical Support, Telecommunications, Voice, Programming, Systems Engineer, Pbx