Description
Summary * Senior Voice Engineer with over 12 years of experience supporting large scale enterprise environments. * Very skilled with Avaya environments and Avaya administration, with experience on G450/G650, Avaya CMS, Avaya PBX, and CSX for patching, implementation and advanced troubleshooting. * Extensive experience with Codec services and Networking Protocols. * Over 12 years of experience with call center design and architecture for large scale VOIP implementations. * Knowledgeable with SIP call routing and troubleshooting. * Excellent communicator with the ability to resolve advanced telephony and VOIP issues quickly and efficiently.
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