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Online Resumes with "Any Call Center"
Call Center
Excellent phone and communication skills. Ability to guide customers smoothly through transactions.
Ideal Companies: ACN Jewelry Television, any call center (not collections, I'm NOAT a bill collector)
Customer Service Representative - 18 Years of Experience - Near 90650
SPECIALIZE IN INBOUND CALL CENTER,VERY LOYAL,RESPONSIBLE
Ideal Companies: GAS, LIGHT, PHONE COMPANNIES, POST OFFICE, ANY CALL CENTER ENVIRONMENT
Tags for this Online Resume: call center inbound
Customer Service Manager - 20 Years of Experience - Near 84095
Accomplishments * Established the first Center of Excellence in 2011, which eventually became the model for the rest of Comcast * Reduced Bad Debt expense by $25 million in 2012 and by $80 million over the next 4 years * Improved Non-Pay churn by 59% since 2011 resulting in positive video growth for the first time since 2006 * Eliminated $8 million in Operating Expense between 2012 and 2015 by renegotiating numerous vendor ...
Tags for this Online Resume: Call Center, Compensation, Policies and Procedures, Project Management, Project Manager, Billing, Metrics, Retail, Sales, Sales Metrics
Sales Manager - 15 Years of Experience
Summary Call center professional with experience building, managing, running and acting as a consultant for call centers over 10 years now. Knows what it takes to run a successful call center and have proven it time and time again. Possesses the ability to step into any and call center and improve or maximize any situation for the overall success of the company.
Tags for this Online Resume: Metrics, Monitoring, Coaching, Insurance, Call Center, SAN (Storage Area Network), Team Lead, Management, Quality Assurance, Test
Manager
Ideal Companies: Amazon, Any IT Department, Any Call Center Technology
Tags for this Online Resume: dBase, Credit Card, Credit Cards, Interactive Voice Response, Nuance, Security, TSYS, Program Manager, Firepond Contact Center, Amazon Web Services
