Description
Summary Call center professional with experience building, managing, running and acting as a consultant for call centers over 10 years now. Knows what it takes to run a successful call center and have proven it time and time again. Possesses the ability to step into any and call center and improve or maximize any situation for the overall success of the company.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| (Confidential) | Operations Manager Mek Enterprises | 10/2016 - Present |
| Hired | Team Lead | 9/2015 - 10/2016 |
| Phoneware Inc. | Regional Manager | 8/2013 - 9/2015 |
| Sd Tlc Resorts Llc | Call Center Consultant | 8/2013 - 1/2014 |
| Insphere Insurance Solutions | Insurance Broker | 9/2012 - 8/2013 |
| Hired | Call Center Director | 7/2010 - 9/2012 |
| Phoneware Inc. | Director Of Training | 2/2003 - 3/2010 |
| Direct Communications | Hispanic Team Manager | 1/2002 - 2/2003 |
Accomplishments
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