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Online Resumes with "ACD System"
Telcom Specialist - Central Office Switch, T1, DS1, DS3, ISDN BRI-PRI CKTS
I am an experienced Telecommunications Specialist looking to work for a company that needs a go to guy. I am loyal, dependable and dedicated to achieving the goals set by my employer. I am proud to say I have a strong reputation in the industry, and good references.
Tags for this Online Resume: DMS, NEC2400 -2000 IPS, DS!, DS3, T-Berd, CAT5, Installer
Positive, Professional Attitude
A dynamic team player with exceptional communication skills. Takes pleasure in being resourceful and able to multi-task well.
Ideal Companies: Hotels, Restaraunts, Any company in need of Customer Service Reps
Tags for this Online Resume: customer, hotel, food, service
Telecommunications Specialist/Cisco VOIP Engineer
Looking for a Tier 2 or 3 Technical Support position or Cisco VOIP Engineer position.
Ideal Companies: AT&T, CBeyond, Verizon, Sprint., Any growing organization.
Tags for this Online Resume:
Cisco Call Manager, Cisco Unity, IPCC Express, Unified Communications, IP telephony services, Remote Access administrator, VOIP Engineer, technical support, RSA Securid Administrator, Aspect ACD system, Chatterbox IVR system, Juniper SSL/VPN administrator, circuits, broadband services, ·Remote site telephony/data requirements (analysis, pricing, ordering, maintenance, problem determination/resolution), DSL, Technical Writer, Unified Communications Manager, Cisco Contact Center Express, Cisco Unity Connections
Network Engineer
JAY BURGE
7702 Harrington Woods Rd
CHARLOTTE, NC 28269
(Cell) 704-778-6099
(Home) 704-717-8082
jburge50@gmail.com
Summary of Qualifications:
· 10 years Router/Switch : Installation, Configuration, Maintenance and Troubleshooting of Cisco routers and switches (Routers: 2514’s, 4700’s, 7206’s and 7513’s. Switches: Catalyst 1924’s, 3000’s, 5000’s, 5500’s and 5505’s. Supported Protocol: IP, IPX/SPX OSPF, RIP and SNMP....
Computer Programmer - 15 Years of Experience - Near 85715
Seeking employment with a progressive company where I can quickly make a contribution utilizing my experience as a system and application software developer to improve service response, improve upon business infrastructure and perform an analysis to produce results with information systems, network administration, database development, application development, telephony, and system support to maintain computer networks and ...
Tags for this Online Resume:
Billing, Management, Structured Query Language, ACD, Automatic Call Distribution, Database, Microsoft Windows, Relational Database, Scheduler, Crystal Reports, MUMPS
Customer Service Manager - 18 Years of Experience - Near 48081
CAREER SUMMARY Results-driven and growth-focused management executive with more than 18 years of progressive success in contact center management for small to medium-sized business and Fortune 500 corporations. Proven track record of delivering results in high volume high visibility environments. Strong directional communication skills and knowledge of call center technology such as ACD systems, IVR, PBX, IEX/TCS, and CMS. ...
Tags for this Online Resume:
Account Management, Business Development, Management, Sales, Sales Training, Support, Training, Financial, Call Center, Call Center Management, customer service, call center, leadership
Call Center Manager - 10 years Experience - Kansas City
Accomplished logistics manager known for focusing on multiple projects while engaging employees to meet goals and aggressive deadlines. Passionate about creating processes, measurements and tools that drive efficiencies. Excels at implementing new ideas and enlisting the support of all team members. Ability to be agile in a rapid workplace change environment. Award winning reputation for excellence in quality control while ...
Tags for this Online Resume:
Customer Service, Management, Teleconferencing, Adobe, Corporate Accounts, Microsoft, Project Management, Protocol, Quality, Quality Assurance
Director
SUMMARY OF QUALIFICATIONS * Strong Analytical and problem solving skills. Highly self motivated. Experienced Mentor. Leader. * Excellent team player, enjoy working or leading group projects and taking part in company events. * Detail oriented and enjoy working in challenging fast paced environments. * Able to read and compile performance metrics reports. P & L Responsibilities. * Extensive management experience and knowledg...
Tags for this Online Resume:
Metrics, Management, Sales, Inter-Tel, Inventory, Process Improvements, Product Development, Scheduling, ACD, Automatic Call Distribution
Vice President - 20 Years of Experience - Near 33319
& CORE COMPETENCIES An accomplished visionary executive that possesses various qualities including participative leadership along with broad-spectrum experience in the Healthcare Administration and Financial Services sectors. A decisive leader with proven success in identifying hidden opportunities for operational improvement development and growth. Ability to use clear/concise communication skills to facilitate mission obj...
Tags for this Online Resume:
Management, Infrastructure, Training, Asset Management, Compliance, SEC, Securities and Exchange Commission (SEC), Compensation, Services, Financial
System Engineer - 19 Years of Experience - Near 91303
Customer Service - Assisted internal and external customer with system issues data processing report creating and report analyzing. Answered internal and external technical inquires. Support user's desktop computers and department's servers. Research data in effort to reduce the number of man-hours needed to run departments. Automatic Call Distribution (ACD) system call centers and Telecom department support to include deve...
Tags for this Online Resume:
Sales, Computer Operator, Pathology, Systems Engineer, Automatic Call Distribution, Communications, Data Processing, Desktop Computer, Distribution, Electronic Engineering
Featured Profile
Mortgage and IT
A position in Investment Banking, with a focus on financial risk management decision.
Ideal Companies: Mortgage banking
Tags for this Online Resume:
Loss Mitigation, Mortgage Banking, Credit Analyst, Bank Business Analyst, Services, Insurance, Accounting, Data Analysis, Management, Microsoft
Mortgage and IT
A position in Investment Banking, with a focus on financial risk management decision.
Ideal Companies: Mortgage banking
Tags for this Online Resume: Loss Mitigation, Mortgage Banking, Credit Analyst, Bank Business Analyst, Services, Insurance, Accounting, Data Analysis, Management, Microsoft