& CORE COMPETENCIES An accomplished visionary executive that possesses various qualities including participative leadership along with broad-spectrum experience in the Healthcare Administration and Financial Services sectors. A decisive leader with proven success in identifying hidden opportunities for operational improvement development and growth. Ability to use clear/concise communication skills to facilitate mission objectives in a timely and profitable manner. Tendency to thrive in dynamic and fluid environments while remaining pragmatic and focused. Results oriented with a focus on bottom line profits. SELECTED ACHIEVEMENTS Promoted to Director of Operations of Palm Healthcare Company after acquisition of multiple agencies (Palm Partners G&G and Orchid) to create the Operations infrastructure managing a staff of 115 employees which encompasses 1/3 of all FTEs and overall revenue of $65MM. Departments and staff include but not limited to all residential campuses (and staff) quality improvement/compliance purchasing maintenance food services transportation and housekeeping with oversight of all other operational-related initiatives. Introduced a True Link (pre-paid) Card system and eliminated all cash transactions across all agencies including the daily "client cash" reconciliations for 300 clients. Such initiative reduced staff payroll by $200k per year. * Presented and successfully implemented the new Client Feedback System specifically designed for clients in effort to address all of their respective concerns during their stay at any of Palm Healthcare Company's facilities. Goal was to address clients' issues/concerns immediately and ultimately increase customer service satisfaction. Such initiative increased customer service satisfaction by 28% within the first month. * Established a Monthly Financial Report system for all agencies as a way to report P&L analysis and trends to CEO and Executive committee which resulted in the restructuring of all agencies. * Six Sigma Green Belt certificate holder streamlined multiple day-to-day operational initiatives and successfully integrated new policies and procedures for Palm Healthcare Company. Restructuring processes resulted in 28% savings across all agencies which included but not limited to evaluating staff schedules in conjunction to firing/hiring personnel and re-negotiating contracts with all vendors. * Directed the design and implementation of a new on-line Purchase Order System for Palm Healthcare Company and successfully reduced the available "products menu" by 75% and all agencies Office Supplies budget by 36%. Coordinated (and continue) on-going pre-Joint Commission Survey efforts with all departments at Palm Healthcare Company resulting in full accreditation for all agencies. * Restructured the Transportation Department by creating a "dispatch" position to monitor all transportation-related activities for respective employees through MediRoutes and reduced fuel expenses by 38%. * Reduced G & G Healthcare Services worker's compensation premium by 42% by implementing and executing new "safety" measures and standards throughout the organization. * Selected among out-of-state and local candidates as Director of Operations to oversee the day-to-day operations for The Lubitz Financial Group a firm listed by Worth Magazine as one of the TOP 100 Advisors in the country. Successfully outsourced the firm's Human Resources-related functions including Benefits & Payroll and the internal maintenance of the Portfolio Management System to outside service providers. * Created and managed the "Hanauer Advisory Council" comprised of the "top" 15 Fixed Income Financial Advisors. The group provided ideas/suggestions to the management team and assisted in the promotion and marketing of all "advisory" products. Their contribution increased broker participation by 48% (within twelve months) throughout the various asset management products. Developed and implemented new advisory policies and procedures to assure J.B. Hanauer. remained in compliance with all SEC regulations. This included authoring a Reference Guide and a Procedures Manual to assure corporate wide compliance. * Authored all policies and procedures for J.B. Hanauer's new alliances created with outside CPA firms. Constant interaction with outside counsel for the review negotiations and execution of all contracts. The alliances increased assets under management by 5%. * Created a comprehensive Business Report Card for J.B. Hanauer allowing executive management to track and review the division's activity including assets under management and new accounts by branch and by broker. The report card was utilized to determine staff's bonuses. * At the request of the President of PaineWebber designed developed and introduced a comprehensive Branch Manager Compensation Plan. The plan refocused through incentives the 250+ Branch Manager's efforts towards the company's overall strategies for asset gathering broker retention and product distribution. As a companion piece to this plan designed a Trainee Compensation Plan for all trainees. Chosen by the SVP Director of Human Resources to manage and control PaineWebber's first Commission Withholding system. Recommended and created a new unit within the Registration Department to oversee the process. Conceived and implemented the plan for the reorganization of the Registration Database so it included new parameters within the overall process. * Designed PaineWebber's first Disaster Recovery Manual and the branch "Buddy System" allowing all branches to operate without any market exposure and operational interruption due to branch closures resulting from natural disasters. Salvatore Pace Page 2 * Recognizing an area of opportunity to improve the Client Relations Department's efficiencies through improved work scheduling implemented a new ACD system and instituted a new work schedule. The changes allowed staff to effectively compose complex business response letters and handle other functions with fewer unnecessary interruptions which resulted in reducing arbitration cases by 5% within twelve months. * Reorganized the Managed Accounts Department at PaineWebber and assisted programmers in the design and testing of the firm's new billing system. This created greater internal efficiencies and lines of communication by selecting and appointing a Supervisor for each product including an Accountant to supervise the billing and reconciliation of $52 million in revenues.

Highlights:

• Management
• Infrastructure
• Training
• Asset Management
• Compliance
• SEC
• Securities and Exchange Commission (SEC)
• Compensation
• Services
• Financial