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Online Resumes with " service delivery"
Business Analyst
Summary: I have ten-plus years of experience, training, and educated as a Project Manager, Portfolio/Project Coordination, Business Analysis, and Supervision. I have headed and or supported by planning, forecasting, budgeting, oversee and document all aspects of specific projects. I have built relationships and obtain knowledge with my associations with Procurement, Accounts Receivables and Payable, Sourcing, Shipping and R...
Tags for this Online Resume: Support, Security, Call Center, Complaints, Documentation, Logistics, Wide Area Network, Forecasting, Information Technology, Infrastructure
System Administrator - 10 Years of Experience - Near 55446
Technical Support / Customer Care / Operations / Project Management / Vendor, Client Relations * A consummate customer service delivery professional with wide-ranging operational experience and a technical support background with a global leader in its field. * Help organization to improve regional business by transforming their style of interaction with customers. This calls for examining organizational culture, strategy, ...
Tags for this Online Resume: Local Area Network, Modems, Troubleshooting, Wireless, Compaq, Support, Cisco, Dos, HP, IBM
Manager
SUMMARY OF QUALIFICATIONS: Thirty years experience in Leadership, Procurement, International Contracting, Development of Strategies and Strategic Sourcing experience supporting Aerospace Product Development Lifecycle (Work includes BCA Production, BDS Military and New Business, Shared Services Group, Logistics, Engineering Operations &Technology (EO&T), and Learning, Education and Development (LT&D). *Knowledgeable in all a...
Tags for this Online Resume: Management, Project Management, Training, Commodities, Engineering, Fabrication, Leadership, Program Management, Program Manager, Team Lead
Network Architect - 20 Years of Experience - Near 30307
PROFESSIONAL SUMMARY: Accomplished Business Intelligence professional with an extensive and creative background ranging from designing Business Objects Universes, "federated sandboxes", and logical data models to physical data models, ETL specs, and report/dashboard designs. Talented and personable with a finely tuned service orientation and focused ability to gather just enough requirements from any level of management to ...
Tags for this Online Resume: Architect, Database, ETL, Extract Transform Load Tools, Integrate, Crystal Reports, MDM, Business Intelligence, Messaging, Microsoft SQL Server
System Engineer - 20 Years of Experience - Near 14850
Career Summary Over 25 years of experience with internal and external Enterprise IT solution design, implementation, management, advisory services and selling. Experience with cloud based solutions in start-up and multi-tenant private and hybrid clouds. Consistently assessing emerging disruptive technologies, with focus on solving real business challenges and maximizing efficiencies and profits through IT solutions. Promote...
Tags for this Online Resume: Email, Quality Assurance, Research, Test, Development Activities, Intel, Microsoft, Project Management, Project Manager, Research and Development
Manager - 20 Years of Experience - Near 76033
Summary: Highly organized and skilled professional seeking challenging opportunity in a fast-paced dynamic environment. Competent and skilled Service Management and Service Delivery professional in a rapidly changing global environment. Excellent communicator with the ability to effectively communicate with any individual from entry level to senior management. Leader with over 19 years of Information Technology leadership a...
Tags for this Online Resume: Account Management, Management, CSC, Leadership, Transitions, Applications, Call Center, Computer Associates Unicenter, Desktop Applications, Desktop Computer
Project Manager - 20 Years of Experience - Near 20854
Profile PMP with 15+ years of experience leading both on and off shore teams to support high-profile, global customers in the telecommunications, multimedia, government, financial services, and computer manufacturing sectors. Excels in generating revenue from existing and new accounts via add-on/new business and change orders. Adept at maintaining high rates of customer satisfaction and retention. Works well under pressure....
Tags for this Online Resume: Help Desk, Management, Services, Billing, Compaq, Infrastructure, Logistics, Pbx, PCS, Personal Conferencing Specification (PCS)
Manager - 20 Years of Experience - Near 16101
PROFESSIONAL SUMMARY * Senior Executive with broad-based success in operations, business development, product line management, customer service, marketing and P&L management * Assisted in leading a young company from $800,000 to over $30 million in annual sales * Aggressive profit growth and success in several vertical markets * Experienced in strategic planning, best practice development, acquisitions/divestitures, budgeti...
Tags for this Online Resume: Sales, Budgeting, Business Development, Call Center, ISO, ISO 9001, Planning, Product Development, Strategic Planning, Utilities
Managing Director
AREAS OF EXPERTISE IT Account Executive * IT Delivery Executive * IT Transition & Transformation Executive * Program Management * IT Mgmt for Divestitures & Acquisitions * IT Service Delivery & Application Mgmt * ITIL Foundations Certified * Information Mgmt Planning * Financial Management Upon Delivery executive responsible for all IT services and agreements with manufacturing clients. Led setup of steady state ITIL proces...
Tags for this Online Resume: Manufacturing, SAP, Automotive, Itil, HP, ISO 9001, Management, SAP MM module, Financial, Financials
Information Technology Manager
ACCOMPLISHMENTS * Directed engineering and technical support for international professional services firm while reducing network communication costs by 43%, Time To Repair 73%, Severity Level 1 problems (severe problem where business risk is HIGH) 86%, while improving quality 65%. Introduced Change Management, Problem Management, Asset Management and Project Management policies into operation. * Developed IT Governance mode...
Tags for this Online Resume: Business Strategies, Distributed Systems, Engineering, Management, Networking, Portfolio Management, Pricing, Vendor Management, Infrastructure, Retail
Program Manager
SUMMARY SKILLS EXPERIENCE 10/1997 to Current MOODY IN 46902 H: 765-505-0898 C: 317-447-1407 dmoody0617@gmail.com versed in data mapping and user acceptance testing, as well as solving Process improvement Cross-functional team management Systems implementation Complex problem solving Productivity improvement Leadership/communication skills Change management Customer-oriented Process Manager Tyco Integrated Security / ADT - I...
Tags for this Online Resume: Change Management, Complaints, Customer Accounts, Data Mapping, DLL, Documentation, Load Balancing, Management, Microsoft Change Management, Process Improvement
Telecomm Specialist
SUMMARY: * Approx. 10.6 years of experience in Telecom Domain mainly in BSS/OSS, Converged Charging System, VAS node integration, Project Execution, Planning, Migrations, Expansions, and Consulting. * Experience in E2E process design and implementation, Product launches, Feasibility analysis, Change management, Service Delivery management & Customer Support. * Testing through TI tool (Transaction Injector) for rules and con...
Tags for this Online Resume: Oracle, Microsoft SMS, Oracle Database, Planning, Sms, Voice, Database, File Transfer Protocol, IBM, Interactive Voice Response
