Description
PROFESSIONAL SUMMARY * Senior Executive with broad-based success in operations, business development, product line management, customer service, marketing and P&L management * Assisted in leading a young company from $800,000 to over $30 million in annual sales * Aggressive profit growth and success in several vertical markets * Experienced in strategic planning, best practice development, acquisitions/divestitures, budgeting and personnel development * Lead the implementation of new strategies to help increase software maintenance revenue by over 300% in a two year period * Managed the growth of the credit union vertical market from $600,000 in annual revenue to over $5 million * Lead the development of a Court Reporting System into a new vertical market with sales of $3.5 million, and maintenance revenues of $1.4M * Excellent communicator and team builder adept in developing global teams: * sales/management * customer service * delivery development * Builds solid customer/supplier relations * Created and implemented the helpdesk/call center department on a company-wide basis * Managed 35 employees in sales and service
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