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Senior Customer Service Specialist, QA, Key Lead, Manager - 30 years

I want to improve the quality of customer service everywhere. Customer Service is an attitude not just a job. I want to learn all I can about each aspect of hiring in call centers. Recruiting or even training or management. I am willing to go back to school if needed. I am also pretty good at Sales just no inside sales.I love to learn new things and as a result I have been in Customer Service in retail, call centers, whol...

Ideal Companies: Climber, Comcast, ASD

Tags for this Online Resume: Coding, Customer Service, Management, Network Services, Networking, Quality Assurance, Research, Sales, Services, Territory Sales, Customer Retention, Training, Active listening, Payroll, Collections, Sales Ouside, Leadership, Process Improvement, Dependable, Word Proficient, Excel Proficient, Metric Improvement

Human Factors & Ergonomics Safety Specialist with over 17 years’ experience in the Human Factors, Ergonomics and Safety disciplines.

- Apply knowledge, skills and abilities from the human factors, ergonomics, and safety professions when developing or updating systems used by your user population. - Improve the human interface component of a given system to increase the usability, safety, and/or accessibility for your user population in order to increase the safety, productivity, or comfort for the workforce and/or to eliminate or reduce design-driven e...

Ideal Companies: State Farm, Vanguard, Boeing, US Military, Sea World Orlando, Lockheed Martin, Liberty Mutual, Amazon, NASA, Walt Disney Company, Universal Studios Orlando, IBM

Tags for this Online Resume: Research, Technical Lead, Training, ADA, Audit, Management, Human Factors, Ergonomist, Safety, Usability, Standards, Human Centered Design