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Online Resumes with " Service Delivery"
Operations Executive, Houston - 20 years experience with large consulting firm - $220M Portfolio
Executive Level Operations and Change Leader seeking a dynamic and challenging role leading business operations such that I can contribute meaningfully to the business/growth objectives of the organization while fully leveraging my 20 plus years of successful talent, client, and business leadership.
Tags for this Online Resume: P&L Management, Operations/Quality Management, Leadership/Talent Development, Productivity/Process Improvement, Contract/SLA Administration, Global Sourcing, RFP/Pricing/Sales Support, Strategic Planning, Risk/Business Continuity Management, Client Consulting, C-Level/Executive Relations and Presentation Skills, Project/Program Management, Organizational Change Management, Client Retention, P&L/Financial Management, Building and Leading Teams, Productivity Improvement/Cost Reduction, Business Process/Service Delivery Improvement (Lean, Six Sigma), Client Management and Consulting, Large Scale Project/Program/Implementation Management, Organization and Client Change Management, Client Retention, Revenue Growth, RFP, Pricing, and Sales Support, Managing and Developing Talent
Call Center & Customer Service Operations Management, Chicago
Creative, solution-oriented, and innovative director with a tradition of driving service delivery strategies, containing operational expenses, and achieving performance, retention, and customer satisfaction goals through the highest levels of service excellence and delivery of quality performance. My objective is to take this expertise, combined with strategic planning and issue resolution effectiveness to a well respec...
Tags for this Online Resume: Call Center, Customer Service, Management, Project Manager, Vendor Management, Client Services
Professional Services Principal
Work directly with clients to develop business opportunities to promote and sell, hardware, software and professional services. Manage programs and project teams, develop business cases, proposals, Statements of Work and negotiate contracts, with a focus on sales and services delivery, profitability and customer satisfaction.
Tags for this Online Resume: Engagement Manager, Program Manager, Project Manager, Infrastructure Specilist, Datacenter Operations, Account Manager
General Sales Manager
Have bachelor degree of commerce and exceptional computer skills to develop sales of company product. Looking for the challenging job opportunity as salesperson in well-known organization as yours to use my skills and experience for the development of business. Presently and willingly accountable for all activities of sales in consigned areas. Deal with superiority and regularity of customer service delivery and product. Se...
Account Manager, Sales Management, Human Resources
Excellent focus on responsive customer satisfaction and service delivery. Able to effectively dealing with complex issues at multiple levels and with multiple functions in a customer organization. Strong organizational and creative problem solving skills. Excellent team leadership and management skills.
Insurance Sales Manager
Postion where I can add value to Sales or Account Management team utilizing my drive, passion and experience in service delivery. Achieve and exceed persisitency, retention and revenue growth goals.
Tags for this Online Resume: Account Manager, Client Services, Relationship Manager, Employee Benefits, Benefits Specialist, Benefits Manager, Group Benefits, Client Services Manager, Sales Manager, Service Manager
Social Work, Admissions Director/Marketing, Hospice Administrator
It is my desire to obtain employment in a setting that will allow me to grow both personally and professionally with a company or agency that promotes strong commitment to service delivery and quality care.
Energetic, Insightful, Multi-dimensional Leader
Knowledgeable business professional with 15 years experience directing operations and service delivery in diverse functional areas. Recognized for leadership ability, developing well-functioning teams to maximize efficiency, and good critical thinking and problem resolution skills. Key operational strength areas include: system analysis; operations; process improvement; maximizing the use of technology; and managing for ...
Ideal Companies: Apple, Mini, Qualcomm, Intuit, Salesforce.com, or a smaller startup company with lofty goals
Tags for this Online Resume: operations management, process improvement, employee development, project management, contact center, Six Sigma, business analysis, technology implementation, business requirements, system integration, process design, cross functional collaboration
IT Strategy and Process in Governance and Consulting
I am a highly accomplished Executive with experience in systems management, service delivery and their integration with Operations, Technical Services, and Financial Reporting, with notable success in directing a broad range of IT initiatives. I have outstanding leadership abilities; able to coordinate and direct all phases of project-based efforts while managing, motivating and leading project teams I have extensive exper...
Competency Manager
Exploit my professional business skills to help a corporation's growth objective, service delivery and customer satisifaction goals.
Program Director
Tags for this Online Resume: Program Management, Project Management, Service Delivery, Consulting, Vendor Management, Stakeholder Management
VP/Director Client Services/Implementation/Training
Using my leadership skills and expertise in service and technology environments, I streamlined processes, managed key account relationships and ensured delivery and support services exceeded client expectations. In short, I deliver the results the client wants while ensuring corporate goals are met. I am especially adept at designing and overseeing global training needs to support software integration, service delivery, and...