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Online Resumes with " Problem Incident Management"



Senior Quality Assurance Analyst, Minneapolis

Position within infrastructure services, or ITSM. Change, Problem, and Incident management a specialty. Wide arena of IT knowledge and experience.

Tags for this Online Resume: ITIL Process Developer, Change Coordinator, Quality Assurance

Featured Profile

Data Center Manager, NYC

I would like to utilize my 10 years of management experience and 30 years working my way up to management to create a data center organization that includes both customer and employee satifaction. In my last position as Data Center Manager at HSBC I was responsible for 24x7 operations team, problem and incident management, disaster recovery and infrastructure allocation.

Tags for this Online Resume: Project Management, Team Building, Problem Management, Infrastructure Management, Audit and Compliance, Disaster Recovery

Featured Profile

Application Support Specialist

Objective: To succeed in a company environment that fosters growth and excellence which provides me job satisfaction and self development and helps me achieve personal as well as organization goals. Aspirations: To be actively involved in a position where I can utilize the skills that I have acquired in my career and to excel in my field through hard work, skills and perseverance so to make an effective contribution to c...

Ideal Companies: Company that promotes team work, values its employees by fostering professional growth and has a positive friendly environment.

Tags for this Online Resume: QA Tester, Application Support, Clinical Systems, Help Desk, Software Tester, Data Manager, EDC, CTMS and CTP, Systems Support, Documentation Specialist

Application Support - 16 Years of Experience - Near 32256

I am a seasoned technical business professional with a sincere dedication to my work. I am a team player that exhibits a strong drive for results with a strong sense of urgency. I can effectively maneuver around roadblocks to accomplish tasks and goals. I am a self-starter who remains focused on performance and excellence.

Tags for this Online Resume: •Problem/Incident Management, •Results Oriented, •Flexible with Positive Attitude, •ITIL Foundations SM Certified, •Proactive Self-Starter, •Organized and Efficient

Featured Profile

Highly experienced IT Manager - Near 18045

I am a results-driven Manager with 25 years of experience in the IT Field who is seeking a challenging position to meet and exceed my goals and objectives.

Ideal Companies: Financial, Insurance, Healthcare or Technology would be my best choices.

Tags for this Online Resume: Citrix, ITIL, SOX, Data Center, Manager, Technical Writer, Distributed Systems, Help Desk, Exchange, XenApp, Project Management

Business Analyst - 5 Years of Experience - Near 17011

Professional Summary * Around 5 years of experience in as a Business Analyst in Information Technology Industry. * Expertise in Business Analysis, Data Analysis, Business Rules, Business Process Modeling and Data Mapping, GAP Analysis and creating business process documents. * Communicate client's business requirements by constructing easy-to-understand data and process models. * Liaise between business and technical person...

Tags for this Online Resume: Acceptance Testing, Engineering, Regression Testing, SDLC, System Testing, Test, Test Cases, Use Cases, User Acceptance Testing, Applications, business analytics, BRD, FRD, Test case management, Audit(SOC2 &SSAE), Agile and waterfall methodology, Rational tools, hp quality center

Application Support - 4 Years of Experience - Near 17050

PROFESSIONAL SUMMARY IT Professional with over 6+ years as a Change Management Specialist in a web development environment in State sector. Experience includes leading teams, collaborating with multiple departments, and working with and reporting to Executive Committees. A proven leader, who is a dedicated, self-directed individual with strong communication and organizational skills, able to meet the demands of evolving tec...

Tags for this Online Resume: Documentation, Scrum/Agile, Audit, Remedy, Scheduling, Software, SDLC, Team Lead, TFS, Inventory, Release Management, Problem Management

Team Leader - 18 Years of Experience - Near 77573

SUMMARY OF QUALIFICATIONS * 18+ years of business IT operations experience supporting frontline critical applications for multiple Fortune 500 companies. * ITIL v3 certified and play an intricate role in the implementation and enforcement of the Change, Problem, and Incident Management process. * Superior experience in the implementation and support of information systems. * Solid knowledge of LAN administration and support...

Tags for this Online Resume: Leadership, Policies and Procedures, Active Directory, Citrix, Microsoft Active Directory, Support, Applications, Information Technology, Infrastructure, Management

Project Manager

To utilize my skillset in the Project / Problem/Incident Management fields following ITIL framework (ITIL V3 Certified). Also possess extensive experience in Service Delivery, Data Center Operations, Scheduling, Change Management, Business Client Interaction and Off-Shore Relationship Management

Tags for this Online Resume: Trend Analysis, Management, Itil v3, Scheduling, problem management, change management, Batch Processing, incident management, infrastructure, service delivery, off-shore relationship manager, data analysis, reporting / metrics

Network Engineer - 10 Years of Experience - Near 89178

SUMMARY OF QUALIFICATIONS Extremely dedicated and enthusiastic to be an advance and expert in Cisco technology and in the field of Networking, Communications and Systems. Driven and highly-skilled Cisco Certified Network Associate, ablility to manage, design and configure networks, topologies and devices. More than 10 years experiences in Information and Communication Technology industry that includes 6 years working experi...

Tags for this Online Resume: Networking, Management, Microsoft Windows, Science, IDF, IT Manager, Troubleshooting, AVAYA, Call Center, Information Technology

Infrastrucute Support, Change Management, Crisis Management, Problem/Incident Management, Working across matrixed teams,

Looking for a rewarding IT position at a company where I can be accountable for ownership and direction setting in support of enterprise goals.

Tags for this Online Resume: Infrastructure Technology, Project Management , ITIL Certification , Scrum Master Certification , ITSM, Change Management , Management, Analytical Skills, Leadership, Services