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Online Resumes with " Customer Retention"



Customer Service / Call Center Management Professional 10+ years

Summary Results-oriented Customer Service Manager with a diverse background in management and customer service. Dedicated to process and productivity improvement, employee satisfaction while providing excellent customer service and increasing customer retention.

Featured Profile

15 years experience Versatile Business Analyst / Underwriter / Auditor

I bring a broad background and a wealth of experience with demonstrated successes in identifying solutions and mobilizing effective teams to put them into practice. I would like to explore the possibility of putting my expertise to work for you. Every business is set up to achieve fundamental goals that maximize revenue at lowest possible cost, agreed! I have been able to implement programs that significantly improved op...

Ideal Companies: McLane Foodservice, ■ Mustang Technology Group, ■ Northwestern Mutual-Dallas, ■ Pioneer Natural Resources, ■ Raising Cane’s Chicken Fingers, ■ Ryan, ■ Strasburger & Price, ■ Systemware, ■ Tolleson Wealth Management, ■ Whitley Penn, American National Bank of Texas, ■ AmerisourceBergen Specialty Group, ■ Cook Children’s Health Care System, ■ Denbury Resources, ■ Improving Enterprises, ■ Interstate Batteries, The Container Store, 2 Large Pioneer Natural Resources USA Inc., 3 Large Encompass Home Health, 4 Large Park Place Dealerships, 5 Large Texas Health Resources, 6 Large PrimeLending, A PlainsCapital Co., 7 Large Century 21 Judge Fite Co. Inc., 8 Large Keller Williams Realty, 9 Large The American National Bank of Texas, 10 Large Raising Cane's Chicken Fingers, 11 Large Texas Capital Bancshares Inc., 12 Large Denbury Resources Inc., 13 Large Cook Children's Health Care System, 14 Large Interstate Batteries Inc., 15 Large McAfee Inc., 16 Large Huffines Auto Dealerships, 17 Large Bank of Texas, 18 Large Jones Lang LaSalle, 19 Large Cash America International Inc., 20 Large LQ Management LLC, 21 Large AmerisourceBergen Specialty Group, 22 Large Accenture, 23 Large Omni Hotels & Resorts, 24 Large Fannie Mae Southwestern Region, 25 Large Monitronics International Inc., 26 Large Dal-Tile Corp., 27 Large Gaylord Texan Resort & Convention Center, 28 Large General Motors Financial Co. Inc., 29 Large Forest Park Medical Centers, 30 Large Ambit Energy LLC, Alliance Data Systems Corp., 2 Midsize DATCU Credit Union, 3 Midsize New York Life Insurance Co., 4 Midsize Henry S. Miller Cos., 5 Midsize Northwestern Mutual-Dallas, 6 Midsize Whitley Penn LLP, 7 Midsize Southwestern Assemblies of God University, 8 Midsize EOG Resources Inc, 9 Midsize Key-Whitman Eye Center, 10 Midsize Hill & Wilkinson Construction Group Ltd., 11 Midsize Group & Pension Administrators Inc., 12 Midsize MHBT Inc., 13 Midsize Munsch Hardt Kopf & Harr PC, 14 Midsize Stream Realty Partners LP, 15 Midsize Center for BrainHealth at The University of Texas at Dallas, 16 Midsize McLane Foodservice, 17 Midsize Texas Excavation Safety System Inc., 18 Midsize Merit Energy Company, 19 Midsize General Datatech LP, 20 Midsize Silverado Senior Living Holdings Inc., 21 Midsize Del Frisco's Restaurant Group LLC, 22 Midsize McKool Smith, 23 Midsize Milestone Management, 24 Midsize Shelton School & Evaluation Center, 25 Midsize BB&T, 26 Midsize Kimpton Hotels & Restaurants, 27 Midsize Lockton Cos., 28 Midsize Alvarez & Marsal, 29 Midsize Kosmos Energy Ltd., 30 Midsize Benchmark Hospitality of Texas, 31 Midsize Tyler Technologies Inc., 32 Midsize Strasburger & Price LLP, 33 Midsize Dallas Market Center, 34 Midsize Ryan LLC, 35 Midsize Altair Global Relocation, Evantage Inc., 2 Small Watermark Community Church, 3 Small Smith Thompson Home Security, 4 Small Cornea Associates of Texas, 5 Small LiquidAgents Healthcare LLC, 6 Small Bed Rest Concierge, 7 Small Southwest Media Group, 8 Small GDSX Ltd., 9 Small Scott + Reid General Contractors Inc., 10 Small Community Trust Bank, 11 Small AustinCSI, 12 Small Publishing Concepts LP, 13 Small Benchmark Bank & Benchmark Title, 14 Small Mustang Technology Group, 15 Small Improving Enterprises Inc., 16 Small Swingle Collins & Associates, 17 Small Methodist McKinney Hospital, 18 Small FelCor Lodging Trust Inc., 19 Small Communities Foundation of Texas, 20 Small Bottle Rocket Apps, 21 Small Dallas Convention & Visitors Bureau, 22 Small Berkshire Property Advisors, 23 Small Monticello Asset Management Inc., 24 Small Sendero Business Services, 25 Small Systemware Inc., 26 Small Fenway Group, 27 Small Quilling, Selander, Lownds, Winslett & Moser PC, 28 Small United Commercial Realty, 29 Small Cushman & Wakefield of Texas Inc., 30 Small Aimbridge Hospitality LP, 31 Small Tolleson Wealth Management, 32 Small TPN, 33 Small Slalom Consulting, 34 Small The Medicus Firm, 35 Small SharePlus Federal Bank, 2 Exxon Mobil (Irving), 12 AT&T (Dallas), 124 Fluor Corporation (Irving), 130 Kimberly-Clark (Irving), 143 HollyFrontier (Dallas), 146 J.C. Penney (Plano), 175 Texas Instruments (Dallas), 203 Dean Foods (Dallas), 205 Southwest Airlines (Dallas), 262 GameStop (Grapevine), 266 Tenet Healthcare (Dallas), 292 Energy Future Holdings (Dallas), 351 Energy Transfer Equity (Dallas), 361 Commercial Metals (Irving), 341 Affiliated Computer Services (Dallas), 388 Celanese (Dallas), 404 Dr Pepper Snapple Group (Plano), 473 Atmos Energy (Dallas), 492 RadioShack (Fort Worth), 493 Wistron (McKinney, Texas), [1], Other notable companies in D/FW Area, American Airlines Group (HQ) (Fort Worth, Texas), AMX LLC (Richardson, Anger Room (Dallas), Architecting Innovation (Dallas), The Beck Group (Dallas), Black-eyed Pea (Arlington), BNSF Railway (Fort Worth, Texas), Borden Milk Products (Dallas), Bray Armory (Dallas), Briggs Equipment (Dallas), Brinker International (Dallas), Chief Oil and Gas (Dallas), Chili's (Dallas), Concur Technologies, Inc. (Coppell), Continental Electronics (Dallas), Corner Bakery Cafe (Dallas), Credit Solutions of America (Plano), Dal-Tile Corporation, division of Mohawk Industries (Plano), Dave & Buster's (Dallas), DNA Productions (Irving, Texas), ENSCO International (Dallas), Ericsson (Plano, Texas), Fairmount Food Group (Dallas), FedEx Office (Dallas), FFE Transportation (Dallas), Flowserve (Irving, Texas), Fossil (Richardson, Texas), Frito-Lay (Plano), Funimation (Flower Mound), Galderma (Fort Worth, Texas), Gap Broadcasting Group (Dallas), General Electric Capital (Dallas), Haggar Clothing (Dallas), Half Price Books (Dallas), Hall of Fame Racing (Dallas), Harwood International (Dallas), HBK Investments (Dallas), Hoak Media Corporation (Dallas), HP Enterprise Services (Plano), i2 Technologies (Dallas), InfoCom Corporation (Dallas), Interstate Batteries (Dallas), Intuit (Plano, Texas), La Madeleine (Dallas), Lennox International (Richardson), Mary Kay (Addison, Texas), Match.com (Dallas), Matrix Business Technologies (Dallas), McKinsey & Company (Dallas, Texas), Metromedia Restaurant Group (Plano), MetroPCS (Richardson), Michaels Stores, Inc. (Irving), MK Homes LLC. (Fort Worth, Texas), Moneygram International Inc. (Dallas, Texas), Monitronics (Dallas), MumboJumbo(Dallas), Niagara Conservation Corporation (Fort Worth), NOKIA (Irving, Texas), The Odee Company (Dallas), Pier 1 Imports (Fort Worth), PlainsCapital Corporation (Dallas), Praxair Distribution (Dallas), Reddy Ice (Dallas), Regus (Dallas), Research In Motion (USA Headquarters) (Irving), RGB Interactive, LLC (Dallas, Texas), Rolex (Dallas, Texas), Samsung Telecommunications America (HQ) (Dallas, Texas), Skagen Denmark (Richardson, Texas), Strukmyer Medical (Mesquite, Texas), Shoebacca.com (Irving, Texas), Six Flags (Grand Prairie, Texas), Titanium Metals (Dallas), Tektronix Communications (Plano), Tuesday Morning (Dallas, Texas), United Surgical Partners International (Dallas), Phalanx Realty Group (Fort Worth, Texas), ZTE (Richardson, Texas)

Tags for this Online Resume: manager, operations, financial analysis, audit, project manager, underwriting

Experienced Educator and Sales Specialist

Self-motivated sales professional who brings a variety of experiences in the areas of healthcare, sales, and education coupled with the drive and determination to build long lasting relationships with clients in order to provide education as well as assist them in achieving their goals and objectives including, but not limited to collaboratively designing cost-effective solutions while allowing organizations to deliver high...

Tags for this Online Resume: Experienced Adiministrator, Teacher Professional Development, Organized, Detail oriented, Collaborative, Curriculum Development, Staff Development, Budget and Resource Management, Student and Staff Safety, Testing and Assessment, Technology Integration, Continual Improvement, Behavior Management, Counseling, Community Relations, Process Improvement, Facilities and Grounds Management, Purchasing, Cost Reduction, Special Program Development, Customer Service, Driving Results, Sales Process, Inventory Management, Public Speaking, Visual Merchandising, Relationship Building , Collaboration, Team Leadership, Pipeline Development, Strategic Partnerships, Change Management, Solution Selling, Customer Retention

Featured Profile

Experienced Customer Success/Client Relationship Manager

Motivated self-starter with 14 years’ experience in client services/relationship management, sales and marketing within the hospitality industry. Excels at relationship building and providing a high level of service to customers. Proven record of exceeding revenue goals.

Ideal Companies: Staples, Bose, Globoforce

Tags for this Online Resume: Hospitality, Relationship, Customer Success, Training, Development, Customer renewal

Finance Professional - 22 yrs experience - Customer Service, Sales, Management

I'm a Financial professional with 22 years experience in personal and home loans. Expertise in customer retention and problem solving. Looking to use my experience in a new way.

Customer Retention Supervisor- 18years Experience- Sacramento

To secure a Management position in which my diverse background and years of supervisory and management experience will be used to complete the goals and philosophy of the organization.

Tags for this Online Resume: time management, Retention Supervisor, Sacramento, decision making, Sales Trainer, Operation Analyst

Featured Profile

District Manager, Operations Manager, Locistics Manager, Division Manager

I am a self-motivated and versatile director with excellent management, keen communication, and proven sales skills. I have 12 years of comprehensive experience in customer satisfaction, driving revenue growth, profit margins, and client acquisition. Strategic planner, with a track record of increasing company efficiency, profitability, and operations by streamlining procedures, overall operations, increasing sales, while...

Ideal Companies: Extra Space, Nike, Cube Smart, US Bank, State Farm, Home Depot, Lowes, Starbucks, All State, Addidas, Zappos, Expedia

Tags for this Online Resume: Operations, Multi-Unit, District, Division, Development, Compliance

Marketing Director, VP - 10 years experience - medical device & IT

Marketing Director for all phases of product lifecycle including US and global launch plans. Proven ability to create programs that lead to high customer retention when product is unavailable and transition customers to new offering during product end-of-life. Through influence and collaboration, ensure products are innovative and differentiated to provide high value to our customers

Tags for this Online Resume: Medical Devices , Medical IT Product and Services, Marketing, Product Launch, Product Lifecycle, Customer Focus

Featured Profile

Sales Leader - 15 years experience - UPenn Master of Science Degree

I am a sales and marketing professional with a diverse background in pharmaceuticals, market research, leadership consulting, and energy procurement.

Ideal Companies: Stable companies looking to grow market share.

Tags for this Online Resume: Philadelphia, Customer retention, Leadership, Sales, Business development, Consulting, CRM profficient, Salesforce.com profficient, Project management, Strategic relationships, Sales channel management, Creative networking, Resource allocation, Market research, Brand differentiation, Team building, Target prioritization, Cost management, RFP creation

Credit and Collections Professional with consistent track record of success in cable television and commercial collection industries. Successfully balances risk management and customer retention, resulting in vastly improved delinquency rates, DSO and low

Currently searching for a collections, CRM or customer care operations role at the supervisor, manager or director level.

Tags for this Online Resume: Director, Credit & Collections, Manager, Credit & Collections, Manager, Collections, Director, Collections, Supervisor, Collections, Supervisor, Credit & Collectiolns

Account Manager

Tags for this Online Resume: Marketing Strategy, Business Development, Customer Retention, Product Management, Product Development, Loyalty Marketing

An organized account manager with experience in customer retention, strategic thinking and relationship building. Certified diversity professional with a pragmatic approach to adding value.

Tags for this Online Resume: Rochester NY, Account Manager, Stratigic thinker, diversity professional , Oganized, Pragmatic, Strategic thinker