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Featured Online Resumes
Process engineer,13 years experience - |
CLIENT SERVICES AND CUSTOMER EXPERIENCE EXECUTIVE- 15 Years of Experience - Near 07631Client-focused, results-driven, and analytical thinking manager with solid background in leveraging leadership expertise toward continuous process improvement and high-caliber customer service delivery, Operations experience in call center metrics, call quality, first call resolution, inbound call routing, quality assurance, work force management and organizational development. Capitalize on solid awareness in Six Sigma methodologies to develop and integrate tactical and cost-effective initia... Ideal Companies: Comcast, Time Warner, TriNet, Cablevision, Stryker, Disney World, Climber.Tags: Call Center Metrics, Call Center start ups., Call Quality, Inbound calls, Sales, Outbound Calls, Technical Support, SLA, FCR, Workforce Management, Call Routing, Handle Time, Availabilty, Reliability |
Quality Assurance Specialist - 15 Years of Experience - Near 80016Skills Summary * SQA Testing & Methodologies * Agile, Waterfall * Functional Requirements * Test Plans, Cases & Processes XML, JSON, HTML * SoapUI * Various Oracle DB interfaces: * Oracle Developer DB Oracle SQLPlus * TOAD * Test Strategies & Coverages * QA & QC Standards Performance, Load & Stress Testing * Testing with Automation * Defect & Bug Tracking Regression & Negative Testing * ALM, Borland Caliber * Rally Tags: Agile, Agile methodology, CMMI, Quality, Quality Assurance, Software, Software Quality Assurance, Software Testing, Waterfall Methodology, Oracle SQL, HP ALM, CA Agile, Borland Caliber, SoapUI, XML, HTML, UNIX, JSON, Test Plan Creation, Test Case Creation, Test Process Creation, Defect and Bug Tracking, Regression testing, Negative Testing, Happy Path Testing, Test Strategies Created |
Physician - 20 Years of Experience - Near 93711To utilize my 40 years of anesthesia experience to provide quality care to patients Ideal Companies: MD, Fresno focus, Arizona focus,Tags: PEDIATRIC, Trauma, Anesthesia, Radiology, Certificate Authority |