CV, Curriculum Vitae and Online Resumes

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CLIENT SERVICES AND CUSTOMER EXPERIENCE EXECUTIVE- 15 Years of Experience - Near 07631

Client-focused, results-driven, and analytical thinking manager with solid background in leveraging leadership expertise toward continuous process improvement and high-caliber customer service delivery, Operations experience in call center metrics, call quality, first call resolution, inbound call routing, quality assurance, work force management and organizational development. Capitalize on solid awareness in Six Sigma methodologies to develop and integrate tactical and cost-effective initia...

Network Security Engineer

To work both LAN & WAN projects involving routers, switches, and firewalls. DEGREES/CERTIFICATIONS: * Cisco Certified Internetworking Expert (C.C.I.E.) Written * Cisco Call Manager MCS Boot Camp * Advanced AVVID Troubleshooting & PBX Integration Boot Camp * Cisco Certified Network Professional (C.C.N.P.) * Cisco Certified Network Associate (C.C.N.A.) * Palo Alto Accredited Configuration Engineer (A.C.E ) * Microsoft Certified Systems Engineer + Internet (MCSE + I) * Certified Banyan Engineer ...

Field Engineering Service-over20 years experience-A+ certified

Over 20 years experience assuring Canon customer equipment performance through troubleshooting, creative solutions, timely maintenance and/or installation of new equipment at client facility. Professional emphasis on equipment up-time, with field-wide accountability for equipment operations and installations exceeding quality and customer service goals.

System Engineer - 26 Years of Experience

Developer - 20 Years of Experience - Near 80920

I have over 20 years as a Software/System Engineer with Active Secret Clearance and the following work experience: • Ruby on Rails development on the HLA (Healthly Living Assessment) project for the VA. • Backend development using WebSphere Message Broker V6, focusing on the new Java Compute node, which simplifies the use of Java when developing message flow applications with the EOAS project at the VA. • Backend development for the Web Rotator using servlets, MySQL, JPA. • Web developer u...

SENIOR MANAGEMENT EXECUTIVE

Supply Chain Planning and Operations leader with extensive multi-site experience. A passion for building exceptional customer and supplier relationships. Thrive in leading both collaborative and independent work environments leveraging and delivering optimal supply chain value. Excellent understanding of business implications for time sensitive engagements. Fueled teams in developing projects that reduced costs cut cycle times and increased supply responsiveness. Enhanced inventory velocity/t...