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Matthew S

Claims professional with vast technical expertise that is only surpassed by outstanding customer advocacy.

Occupation:

Claims Adjuster

Location:

Sand Lake, MI

Education Level:

Trade School

Will Relocate:

YES

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I am looking to continue my claims carrier in claim management or as individual contributor for a solid claims organization. Based on my vast claims experience in auto MD, Homeowners, RV, powersport, commercial vehicle, and boat claims, I have a broad but significant claims experience which will serve as well as enhance any insurance claims organization looking to take their operations to the next level.

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COMPANY POSITION HELD DATES WORKED

(Confidential) Claims Technical Manager 2/2004 - Present
(Confidential) Technical Claim Manager Of Pace Organization 2/2004 - Present
Foremost Insurance Company Claim Manager Specialty Md Department 8/1997 - 2/2004
Motors Insurance Corporation Regional Claim Manager 1/1983 - 8/1997
Navy GMG2 / E5 8/1979 - 9/1981
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TYPE TITLE URL DESCRIPTION

Magazine Claims Magazine media url Claims Magazine is the preferred resource for senior claim managers and adjusters in the field. Every issue includes reports on insurance fraud and crime rings, emerging trends in P&C-related litigation and legislation, forensic techniques, claims managem
Website Tony Robbins media url Motivator and positive influence to create consistent success at work or home.

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Highlights:

Claims professional with a diverse claims experience which allowed me to successfully lead large claim teams in the handling of Homeowner, auto MD, Specialty MD claims at Motors Insurance Company, Foremost Insurance, and Nationwide Insurance. In my current role as the Technical Claim Manager the average file adequacy score increased from 74.3% to 93.6% in 2018. The overall CSI score averaged 9.0 which is one of the highest within the department.

Companies I like:

State Farm, Travelers, Progressive, Farmers

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Created and developed Nationwide Insurance OYS Specialty MD (DRP) for RVs, powersports, and commercial trucks. There is currently 193 shops participating in the program located in 31 states. In addition, as the first hire to the Specialty MD team at Nationwide, I was instrumental in building, e.g., hiring, training, coaching, and assessing the associates Specialty MD claim handling performance. Further, I was also responsible for creating the boat and powersport training platform for the Specialty MD team.
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