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Featured Online Resumes
Information Assurance - 19 Years of Experience - Near 92129I want to move into an IA0 or IAM role. Tags: Network Security, Networking, Security, Switches, Utilities, Automation, Motorola, Novell Netware, Mcafee (Virus Control), DIACAP, RMF, ACAS, HBSS |
Customer Service Manager - 10 Years of ExperienceTo obtain a career where I can utilize my customer service skills along with my background in sales. Ideal Companies: Climber.com, Internal Revenue Service, County of San Diego.Tags: Profiler, 5 Nine |
information technology consultantto work for a medium to large corporation utilizing my experience to perform efficient, cost effective processes to enable a company to perform at its best; at a profit. Tags: DB2, os/mvs, project specifications, vsam, expediter, cics/vs |
Quality AssuranceTo meet customer expectation and comply a law in quality standard. Ideal Companies: I like to work with well eduction staff like in the officeTags: Oracle, Microsoft, Novel, SAP, Landscaping, Quality Assurance, Software, Test, Testing Software, Audit |
CLIENT SERVICES AND CUSTOMER EXPERIENCE EXECUTIVE- 15 Years of Experience - Near 07631Client-focused, results-driven, and analytical thinking manager with solid background in leveraging leadership expertise toward continuous process improvement and high-caliber customer service delivery, Operations experience in call center metrics, call quality, first call resolution, inbound call routing, quality assurance, work force management and organizational development. Capitalize on solid awareness in Six Sigma methodologies to develop and integrate tactical and cost-effective initia... Ideal Companies: Comcast, Time Warner, TriNet, Cablevision, Stryker, Disney World, Climber.Tags: Call Center Metrics, Call Center start ups., Call Quality, Inbound calls, Sales, Outbound Calls, Technical Support, SLA, FCR, Workforce Management, Call Routing, Handle Time, Availabilty, Reliability |
