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Sr. Project Manager, General manager

Managerial facilitator for Service Excellence, Patient Advocacy, and Guest Relations

Career Advancement with emphasis on creating programs for Healthcare facilities, primarily, to assist in achieving patient/customer satisfaction goals sustaining their gains with growth of business.

Service Delivery Manager

To assist a growth organization to acheive superior customer service and satisfaction. To assure expert service delivery of IT services throughout the enterprise.

Account Executive

SUMMARY OF QUALIFICATIONS * Excellent academic and Professional IT Certification background. Master of Network and Communications from the DeVry University Keller Graduate School of Management.

Chief of Staff - 15 Years Experience

Change Management * Strategic Planning * Budget Analysis * Project Management * Process Improvement Restructuring * Policy Development * Technology * Needs Assessment * Start-ups/Turnarounds * Branding Public Relations * Negotiations * Team Leadership/Motivation * Performance Management * Employee Engagement * Recruiting * Training/Development * Client Relations * Presentations * Consulting

Information Technology Support - 16 years Experience - San Jose. CA & Atlanta, GA

As an individual, I will be reflecting upon my learning, performance, achievement and to plan for educational and career development. It is important for me to encourage reflective programs.