Chief Operations Officer Career Research and Resources
Kasper Holdings
I was hired to: Manage a team of 4-5 operations leaders to drive profitable growth and control cost. Draft operations budget and maintain quarterly compliance. Hire and retain talent necessary to fulfill operational requirements. Create policy/procedure for operational units. Develop leadership skills in managers. Direct ongoing improvement projects to increase revenue, reduce expense, and build company value. My duties ac...
Avg. Salary: $90,000 · Company Rank: Not Available
Homesite Insurance
I was hired to: Identify, create, and manage projects to improve customer experience, operations efficiency, cost reduction, and customer retention. Define, scope and identify business cases for projects involving the operations division, and participate in projects from other divisions that involved operations. Perform operations compliance audits. Develop and maintain Organizational balanced scorecard. My duties actual...
Avg. Salary: $90,000 · Company Rank: Not Available
Homesite Insurance
I was hired to: Manage a team of 4 team leaders and a department of 40 customer service reps in the Akron, OH call center. Develop and implement process and procedure for customer service activities, performance management structures, acquire and retain talent, develop QA process, and work with other business units to ensure company goals were met. My duties actually were: Directly manage 8-10 supervisors and department of...
Avg. Salary: $90,000 · Company Rank: Not Available
Summit Racing Equipment
I was hired to: Provide Subject Matter Expert support to evening staff (sales and service), perform coaching and education to call center reps along prescribed process, and perform specialized tasks requiring work in fulfillment, marketing, retail, and other operations as they touched the sales/service call center operation. Actual duties: In addition to the above, I provided analytic support to management in development o...
Avg. Salary: $90,000 · Company Rank: Not Available
US Army
infantry Medic for 1/325 airborne infantry
Avg. Salary: $90,000 · Company Rank: Not Available
Organizational Excellence Consulting LLC
I set out to facilitate and train organizations in the areas of team building, process/policy development, performance management, and Project management. I took on a retained role at MrWatch, providing weekly direction and project development/management to set structure, policy/procedure, and team building/talent acquisition to fuel revenue growth to the point that I could take a full time role in the organization, which I...
Avg. Salary: $90,000 · Company Rank: Not Available
Digi-Flicks International
Operations Management over all of the companies. Managers from each company reported directly to me as well as an accounting group located in Illinois.
Avg. Salary: $0 · Company Rank: Not Available
PPMM
Oversee 800 plus employees in Health Center Services, Services Information Systems, Community Development Services, Quality Performance, 53 agent and RN Call Center, Facilities/Security, and Billing & Contracting.
Avg. Salary: $230,000 · Company Rank: Not Available
Our Kids of Miami-Dade/Monroe, Inc.
oversight of Clinical Services, Regional Services, Quality Assurance, Licensing, and Program Operations, including Full Case Management, Voluntary Family Services, Foster Care, Adoption Related Services, Indepentdent Living, Placement and After Care. Delas with a diverse group of important external clients and internal contacts at all levels. Exercise independent judgement in planning, prioritizing and organizing a diversi...
Avg. Salary: $135,000 · Company Rank: Not Available
Family Central, Inc
Served on the Executive Management Team, responsible for strategic planning and organizational accountability. From the ground up, design, plan and implement all phases of development program.
Avg. Salary: $135,000 · Company Rank: 4.0 out of 5
