Browse Career Research in Management & Business
Management & Business Career Research
Coptervision
Office Manager
Avg. Salary: $50,000 · Company Rank: Not Available
Business Technology Services
Executive assistant to the company CEO and CFO.
Avg. Salary: $50,000 · Company Rank: Not Available
Assurant Specialty Property
Assisted Customer Care Manager with work flow and training, by inspiring up to 20 customer care team members to customer service excellence. Collaborated with Research Department Team Leaders and Managers to resolve accounts disputes.Provided timely and consistent coaching on key performance indicators through observation and one-to-one coaching, resulting in satisfied callers and bank clients. Motivated team members to str...
Avg. Salary: $59,987 · Company Rank: Not Available
Cline-Morin Associates
Program Manager - Cline-Morin Associates, Inc – Arlington, Virginia (Mar 2010 – Oct 2010) HRsolutions Contract Vehicle • Managed seven sub-contractors during contract proposal for $1.2B contract vehicle with the United States Army via teleconference or face to face interactions. • Led business development and proposal efforts. • Managed inputs from subcontractors participating in proposal development and reviewed inp...
Avg. Salary: $150,000 · Company Rank: Not Available
Clifton Gunderson LLP
Project Manager - Clifton Gunderson LLP – Calverton, Maryland (Feb 2009 – Mar 2010) Universal Service Administrative Company • Project Manager/Director for a $2M contract. • Interfaced daily with client management regarding progress and issues identified by field audit teams. • Developed agenda and facilitated bi-weekly progress meeting. • Coordinated issues prior to meeting, via teleconference, with client ensuring...
Avg. Salary: $150,000 · Company Rank: Not Available
KPMG LLP
Compliance Audit/Project Manager - KPMG LLP – McLean, Virginia (Feb 1998 – Nov 2008) Universal Service Administrative Company • Project Manager/Director for a $43M contract. • Scheduled/resourced/administered 40 plus audit teams. • Assisted in developing and conducting compliance audit training for audit teams enabling them to hit the ground running in performance of audits. • Developed MS Project schedules to repor...
Avg. Salary: $150,000 · Company Rank: Not Available
United States Air Force
Program Analyst - United States Air Force – Multiple Locations (Retired Mar 1998) Air Force Center for Quality and Management Innovation – Randolph AFB, Texas • Lead team project/contract manager on a 2 year effort to reengineer the Air Force Suggestion Program. • Conducted BPI studies and surveys designed to improve customer service programs and update operating policies and procedures to process suggestions through th...
Avg. Salary: $150,000 · Company Rank: Not Available
Verizon Wireless
Managed a large offline support staff that service out of the Maryland and Alabama contact centers. Practiced skilled and personal development to ensure growth within the department and enhance the Customer Experience. Maximize work management and identify deficiencies to increase efficiency on daily operations and productivity.
Avg. Salary: $57,500 · Company Rank: Not Available
Verizon Wireless
Coached and developed individual performance through daily interactions, audits, monitoring and feedback from Enterprise Customers. Developed functions, tracking methods and advanced reports that were instrumental to the success of streamlining processes and performance tracking.
Avg. Salary: $57,500 · Company Rank: Not Available
Verizon Wireless
Managed the operational project plans to outline operations, contract agreements and systems requirements dedicated to the BSC Customer Service Team. Manage implementation activities using the back end of the Vision and I2K Billing Systems, Enterprise Information System, Consolidated and Integrated Billing Systems, MS Excel, MS Access and MS Project to ensure appropriate communications for a successful launch.
Avg. Salary: $57,500 · Company Rank: Not Available
