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Assurant Specialty Property Work Values
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Daily Duties at Assurant Specialty Property:
Assisted Customer Care Manager with work flow and training, by inspiring up to 20 customer care team members to customer service excellence. Collaborated with Research Department Team Leaders and Managers to resolve accounts disputes.Provided timely and consistent coaching on key performance indicators through observation and one-to-one coaching, resulting in satisfied callers and bank clients. Motivated team members to strive for high call quality and increased productivity through personal interaction and incentives. Implemented effective problem-solving skills to resolve escalated account issues. Ensured cooperation and coordination of resources across functional areas with key stakeholders in the company. Provided monthly operations data and status reports to Center Manager.
What they like about Assurant Specialty Property:
Organizations with strong, centralized leadership are particularly attractive to you. You require a work environment with leadership that aggressively seeks to expand and grow the business and does so in a visible and decisive manner. In general you prefer to work in an environment in which there is a strong link between leadership, its actions, and a strong set of company-wide values.
Tags
call center, customer service, analysis, process improvement, business analysis, project management, operations management
Skills
Business Development, Strategic Planning, Reporting, Microsoft Office , Presentation Skills, Business Writing Skills, Design Organizational Process, Business Analysis, Balance Sheet Repsonsibility, Sales Interpretation , P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Requirements Analysis & Specification, Leadership , Software Expertise, Business Analysis, Project Management, Process Improvement, CMS, Avaya Software, HP QC, Voiceprint Call Monitoring, Trackall , Mortgage, LSAMS, Xtend, Xptr, Fidelity, Citilink, MS Sharepoint, Training employees in visual approaches
Information about Assurant Specialty Property
Company Rank: Not Available
Average length of employment : 5 years
Average salary of employees: $59,987
These are some of the questions we asked our climbers about their experiences with Assurant Specialty Property:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Assurant Specialty Property had these interests:
| Books | |
|---|---|
Wall Street Journal |
Online Wall Street Journal |
| Magazines | |
| Strategy+business |
Booz & company magazine |
