Senior Manager, Functional Excellence Career Research and Resources
The Home Depot
Recruited to lead team of 350 sales associates and 27 managers in promoting and marketing home improvement products and services. Worked closely with management team and department heads to streamline operations and increase sales opportunities. Responsibilities included P&L accountability, sales planning, customer relationship management, merchandising, inventory control, and overall store operations. Reviewed and measured...
Avg. Salary: $110,000 · Company Rank: Not Available
Bank of America
Built impressive record of achievement and advancement through series of progressively responsible positions managing $275M divisional budget across 10 business units including, Credit, Collections, Mortgage Lending and Business Development. Developed and implemented procedures and policies to guide 2K employees. Developed management team focused on achieving corporate sales strategies and plans. Supervised 8 direct reports...
Avg. Salary: $110,000 · Company Rank: Not Available
Bank of America
Continued forward progression with this financial provider to managing 3 diverse business units and supervising operations and activities of 7 Senior Officers. Oversaw management of inbound call centers for Consumer finance division across 3 regions in Florida, Ohio, and Delaware. Managed telemarketing vendor supporting 400+ telesales representatives and 8K+ daily calls to maintain contracted service levels. Reported daily ...
Avg. Salary: $110,000 · Company Rank: Not Available
Bank of America
Promoted to manage daily activities for the Collections, Credit, and Customer service teams, supervising up to 5 senior managers and 100 indirect reports in the Secured, Unsecured Lending and Credit Card divisions. Held full responsibility for developing processes and procedures to ensure compliance with corporate policies and guidelines. Provided leadership in developing strategic and tactical operational plans to establis...
Avg. Salary: $110,000 · Company Rank: Not Available
Global Resources
Qualitative and quantitative analysis of various small business companies around the USA. Looking for ways to improve profit, reduce tax, and better quality of life for owners.
Avg. Salary: $65,000 · Company Rank: Not Available
Montgomery Insurance LLC
CEO, all duties, from HR to financials.
Avg. Salary: $65,000 · Company Rank: Not Available
Intermountian for Human Development
intense one on one counsel to troubled children. Helping them to learn how to cope with difficulties in order to create more fulfilling opportunities.
Avg. Salary: $65,000 · Company Rank: Not Available
Armitage Wine Bar
duties of a server, as well as train all new servers. also set policy for FOH.
Avg. Salary: $65,000 · Company Rank: Not Available
Sykes Enterprises
Responsible for overall operation for inbound customer service department. Oversee planning, budgeting, reporting, data analysis, scheduling and workforce processes for 5 domestic call centers
Avg. Salary: $57,500 · Company Rank: Not Available
Advanced Call Center Technolgies
Responsible for growth of a sales driven inbound call center contracted by Bank of America. Directly supervise 8 supervisors. Tasked with growing team from 40 agents to 150 agents. Develop incentive programs to decrease attrition and increase sales and productivity.
Avg. Salary: $57,500 · Company Rank: Not Available
