Help Desk Specialist Career Research and Resources
Paragon Sound/Bruen Productions
Produce, direct & recording voice-overs for radio commercials & multimedia presentations. Conduct talent interviews & demos.
Avg. Salary: $0 · Company Rank: Not Available
St Jude Medical
Single point of contact for end-users to receive support and maintenance within the desktop hardware, including, computers, printers and phones. Proficient at installing, diagnosing, repairing and maintaining the PC hardware. Competent at trouble shooting problem areas, in person, by telephone or email in a timely and accurate fashion. Provide end users with excellent service.
Avg. Salary: $57,500 · Company Rank: Not Available
Advanced Office Systems
Break/fix repair of PC's Laptops and Printers. Warranty
Avg. Salary: $10,000 · Company Rank: Not Available
Staffing Options LLC. contract to AOS Inc
Working within the Mainenance/Support team my primary responsibilities were taking any printer problem workorders and to contact the end users to schedule repair time and to order parts when needed. Inventory and shipping control daily. To go onsite for the troubleshoot and repair.
Avg. Salary: $10,000 · Company Rank: Not Available
Intgrated Systems Analysts
As a technician working under ISA's contract with Aetna I worked closely with all levels of the Aetna helpdesk team with a focus on meeting the SLA's to resolve any issue related to OS, connectivity, Hardware, and all Printer maintenance.
Avg. Salary: $10,000 · Company Rank: Not Available
Texas Power Systems
Manage daily changes for phone systems for four different facilities. Oversee daily activities and ticket assignments for 6 TPS IT Specialists, as well as, all Systems Administrators for other ROI facilities. Exchange and Active Directory creation, deletion and maintenance of end-user accounts, distribution lists, mailbox and AD permissions across organization. Maintain IT asset records and purchase orders. Quickly and cor...
Avg. Salary: $58,000 · Company Rank: Not Available
Texas Power Systems
Charged with creating and implementing helpdesk for all South Texas ROI plants. Maintained average ticket resolution time of less than two hours. Administered new user accounts for all plant systems. Responded immediately to automated system alerts and restored outages. Performed network printer support and troubleshooting. Created, tested and monitored backup jobs and system documentation including creation of in-house kno...
Avg. Salary: $58,000 · Company Rank: Not Available
Texas Power Systems
Supported 600 work stations for Caterpillar engine plant. IT Specialist for Windows XP and Windows 7, printers, desktops, and proprietary software for assembly and test machines. Performed cabling, racking, assembly of racks and PC hardware, install drives replace components such as power supplies. Provided basic training to users and technicians on Microsoft Office, Windows 7, smartphones - 90% iPhone, and phone systems.
Avg. Salary: $58,000 · Company Rank: Not Available
The Veractiy Group
Configured, launched, monitored, and maintained workstations, DNS servers, DHCP servers, gateways, and other network peripherals and software. Daily management and maintenance of desktops, servers and associated operating systems.
Avg. Salary: $58,000 · Company Rank: Not Available
State Farm Insurance
Help desk for agents' concerning all IBM compatible office equipment, in-house software and connection issues.
Avg. Salary: $58,000 · Company Rank: Not Available
