Browse Career Research in Customer Service
Customer Service Career Research
Verizon Wireless
Worked closely with Marketing, providing feedback regarding the layout of different mailers, while reporting on the effectiveness of the marketing campaigns • Quality mentor for both new hires and current Customer Care representatives • Created agendas and led team meetings • Led new hire class in CMO transition, trained them on billing systems, outbound dialing, and call quality standards. • Researched customer inquiries ...
Avg. Salary: $50,000 · Company Rank: Not Available
Verizon Wireless
Performed rate plan analysis, making professional recommendations regarding wireless products and services to help retain customers • Demonstrated strong selling skills to obtain contract renewals, and large amounts of accessory and data sales. • Performed Scorecard and concession audits for the team to ensure accuracy and promote accountability.
Avg. Salary: $50,000 · Company Rank: Not Available
Verizon Wireless
Responsible for fielding incoming calls from customers regarding questions about their wireless phone service • Thoroughly explained customer bills, providing a detailed analysis of usage patterns • Demonstrated extensive knowledge of wireless products, services, and procedures in order to allow for optimal customer service • Utilized troubleshooting guides and system knowledge to resolve both equipment and coverage issues
Avg. Salary: $50,000 · Company Rank: Not Available
Amazon.com
Responsible for leading teams of 15 – 20 associates that support Amazon sellers on Amazon.de (Germany) and Amazon.co.jp (Japan) and various other international markets. Responsibilities include individual development and retention as well as reporting on team metrics on a daily/weekly basis. Also responsible for recruiting new talent to support those markets. Involved in Operations projects that improve associate and seller...
Avg. Salary: $70,000 · Company Rank: Not Available
Victory Transportation
Learn the business from the ground up. I worked in the customer service group answer customer calls, processing orders, and learning the reporting system. Also, learn the dispatch board and system. Large part was correspondence with customers, helping them with their needs.
Avg. Salary: $67,500 · Company Rank: Not Available
Sub Surface Tools/ Superior Energy Service
Business development and market analysis in Oklahoma and key accounts in Houston. Build new relationships with a 3 wide/ 3 deep strategy and manage key accounts generating existing revenue. Grow relationships with decision makers including operations and procurement. Report sales activity and present market information/ customer activity.
Avg. Salary: $67,500 · Company Rank: Not Available
Schlumberger
Inventory control including purchasing from local and overseas vendors, allocation to regional facilities and audits, with an annual budget est. at $30-40M for operations and inventory. Oversee facility operations and maintain high level of safety and customer service. Create and manage annual budget. Staffing and training of personnel. Lead change management based on LEAN initiatives.
Avg. Salary: $67,500 · Company Rank: Not Available
Chartwells
Responsibilities include public speaking and presentation, recruiting, training, team building, scheduling, evaluating, grievance counseling, development and implementing client service policies and corporate management guidelines.
Avg. Salary: $61,000 · Company Rank: Not Available
GE Oil & Gas
Services Project Manager GE Oil & Gas - Drilling I coordinate project input requirements, engineering evaluations and customer reviews of project deliverable s consistent with project schedule and budget requirements. As part of those activities I am responsible for the procurement of supplemental engineering and licensing services as well as management of all project risk and planning for project contingencies. I am res...
Avg. Salary: $100,000 · Company Rank: Not Available
Transocean
Supervise the maintenance and repair of all subsea BOP and riser systems, Multiplex electro-hydraulic control systems, and all associated surface equipment and systems Maintain the Blow Out Preventer (BOP), Diverter, and associated subsea equipment in accordance with the Rig Maintenance System (RMS) guidelines ·Operate and pressure test the BOP on the surface and on the seabed as required ·Direct the deck and drill crews in...
Avg. Salary: $100,000 · Company Rank: Not Available
