Customer Service Career Research

Bank of America

Customer Service - Customer Service Manager - Jacksonville, FL

Collaborated with bank executives, top tier customers, and various law enforcement agencies, ensuring the quality of customer service for internal and external clients. Assistant manager for team of AML risk analysts in call center environment

Avg. Salary: $98,000   ·    Company Rank: Not Available

Publix

Customer Service - Customer Service Representative - Port Saint Lucie, FL

Provide premier customer service to customers while maintaining a balanced cash drawer

Avg. Salary: $60,000   ·    Company Rank: Not Available

Spicer Insurance

Customer Service - Customer Service Manager - Fairfax, VA

- Quote, write and bind insurance contracts that meet the specific client requirements - Resolve client complaints in an efficient and timely manner - Exercise sound judgment and confidentiality in handling information and issues that arise while staying within defined policies and practices

Avg. Salary: $75,000   ·    Company Rank: Not Available

The Teaching Company

Customer Service - Customer Service Manager - Chantilly, VA

- Gained team buy-in while creating, leaning out and reengineering department SOPs (standard operating procedures) and reference materials / manuals utilizing Six Sigma methodologies - Redesigned the onboarding program. This business process improvement was successful in focusing on specific business needs, setting proper expectations and improving onboarding efficiency - Recognized for the natural ability to effectively...

Avg. Salary: $75,000   ·    Company Rank: Not Available

The Teaching Company

Customer Service - Customer Service Manager - Chantilly, VA

- Supervised the activities committee for various in and out of office team building events - Resolved complaints, processed orders, and various administrative projects - Active member of the customer care new hire training team - Acquired detailed knowledge of the product and policies of the company so as to provide excellent customer service

Avg. Salary: $75,000   ·    Company Rank: Not Available

Insurance Auto Auctions

Customer Service - Customer Service Supervisor - Oklahoma City, OK

Manages several levels of employees and coaches up to 25 employees on work related goals and objectives. Liaison between Insurance Auto Auctions and large insurance companies. Handles P&L and budget responsibilities. Handles payroll, A/P and A/R.

Avg. Salary: $65,000   ·    Company Rank: Not Available

The West Corporation

Customer Service - Customer Service Supervisor - Oklahoma City , OK

Experienced in ordering numerous AT&T Voice products such as ISDN, SDN, MEG8, Centrex, Baseline and STSI. Handled large and small projects for General Electric and is dedicated to offering quality customer service, building an excellent rapport with customers while giving special attention to detail. Customers and AT&T sales teams have sent several compliments showing their appreciation of the customer service that they re...

Avg. Salary: $65,000   ·    Company Rank: Not Available

Hertz

Customer Service - Customer Service Supervisor - Oklahoma City, OK

Subrogated for damages sustained by rental vehicle accidents. Responsible for interacting with customers, third parties and insurance companies through written and oral communication while utilizing problem solving and organizational skills.

Avg. Salary: $65,000   ·    Company Rank: Not Available

Windsor Group Insurance

Customer Service - Customer Service Supervisor - Oklahoma City, OK

Responsible for handling non-standard auto insurance claims. Conducted comprehensive investigations to assist in making liability decisions. Appraised insured and claimant damaged vehicles. Settled bodily injury, property damage and personal injury claims.

Avg. Salary: $65,000   ·    Company Rank: Not Available

CSC/ Health Markets Insurance

Customer Service - Customer Service Representative - North Richland Hills, TX

Worked as a change representative to make sure all the insured needs are met.

Avg. Salary: $40,000   ·    Company Rank: Not Available