Browse Career Research in Customer Service
Customer Service Career Research
Verizon California
Manage a Call Center with a work group of 75+ employees. Responsible for; budgets, staffing, attendance, scheduling, and training for employees. Responsible for 24 X 7 maintenance and provisioning for a world class network of over 700 nodes with multiple platforms including Frame Relay, ATM, and Switched Ethernet.
Avg. Salary: $37,500 · Company Rank: Not Available
Verizon California
Avg. Salary: $37,500 · Company Rank: Not Available
Verizon California
Commission new switching nodes and trunking for the Verizon Frame Relay and ATM network. Maintain the nodes and trunking network. Work with customers, vendors, and other employees in the maintenance of customer circuits. Train new employees in the group on Frame Relay and internal systems.
Avg. Salary: $37,500 · Company Rank: Not Available
SCREEN SPE
Directed staff of 30 Field Service Engineers for G450C in Albany and Global Foundries in Malta.Ensured development of 450mm equipment was on schedule and supported College of Nano-Science Engineering. Provided customer service support for 65 semiconductor processing equipment tools. This role required management and tracking of new tool installs, modifications and continuous improvement projects. It required time card, expe...
Avg. Salary: $96,000 · Company Rank: Not Available
SCREEN SPE
Managed 7X24 staff of 32 FSE’s. Directed the coordination of technical and administrative support activities including machine installation, repair, preventative maintenance, and engineering change upgrades of 40 tools. Ensured adequate records and systems are maintained. Scheduled personnel and support coverage of 60 FSE’s. Selected, developed, and evaluated personnel to ensure the efficient operation of the service and ...
Avg. Salary: $96,000 · Company Rank: Not Available
SCREEN SPE
Level 3 certified Field Service Engineer accountable for ensuring twenty-eight FC3000 tools maintain 98% availability for up to production status. Trained junior FSE’s in preventive and corrective maintenance while refining their troubleshooting skills.
Avg. Salary: $96,000 · Company Rank: Not Available
Lucent Technologies
Level 3 Technician responsible for photolithography maintenance of DNS 80b tracks as well as SKW-200 and TEL Act 8. Duties include troubleshooting and maintaining I-line and DUV tracks.
Avg. Salary: $96,000 · Company Rank: Not Available
Intel Corp
Level 3 Technician responsible for preventive and corrective maintenance on Santa Clara Plastics Automated Wet Stations and Gasonics Ashers
Avg. Salary: $96,000 · Company Rank: Not Available
Bank of America Merrill Lynch
Provided expert oversight to a team of treasury service consultants, including assistant vice presidents, vice presidents, and a senior vice president in a call center environment, large corporate and global clients with the joined portfolio value of over $600M of treasury revenue. Rendered support in facilitating one-on-one coaching; recognizing top-performing employees; implementing disciplinary actions; and terminating e...
Avg. Salary: $98,000 · Company Rank: Not Available
Humana
face to face meetings with providers and hospital, research and resolve claim issues, ensure all my providers are updated on any changes, training of providers and hospitals
Avg. Salary: $47,500 · Company Rank: Not Available
