Customer Service Career Research

Digital Recruiters

Customer Service - Customer Service Manager - Austin, TX

Scoured the internet looking for excellent candidates that were a fit for my clients open positions. This included job boards, personal websites, search engines, personal connections and working with professional groups and organizations. At the same time, through research, found groups that had recently received at least their first round of funding and negotiated agreements to help them staff certain roles within their ...

Avg. Salary: $60,000   ·    Company Rank: 3.0 out of 5

Dell Computer Corp.

Customer Service - Customer Service Manager - Austin, TX

Using shell script, create automated install profiles that allows corporate, education and government customers, via SKU, add predefined hardware and software configurations. Create scripting that tracks and assigns an asset number to a system or peripheral.

Avg. Salary: $60,000   ·    Company Rank: 4.0 out of 5

Maxserv, Inc.

Customer Service - Customer Service Manager - Austin, TX

Answer trouble tickets, resolve Windows 95 workstation issues, monitor servers and systems tools to ensure that call center tools were up and available.

Avg. Salary: $60,000   ·    Company Rank: 3.0 out of 5

Ericsson, Inc.

Customer Service - Customer Service Manager - Plano, TX

Track record of driving success by directing operations, establishing and tracking performance objectives to maximize quality. Strong leadership skills; excel at directing teams and coaching employees to deliver improved performance. Talent for closely analyzing performance metrics and evaluating compliance with service agreements and company policies. History of promptly resolving and troubleshooting issues, developing eff...

Avg. Salary: $79,568   ·    Company Rank: Not Available

The National Groups

Customer Service - Collections Agent - Glastonbury, CT

 Review high risk mortgage accounts for loss mitigation opportunities  Document loss mitigation requests and make recommendations in accordance with bank’s requirements for modifications; short sale transactions; deed-in-lieu of foreclosure and other loss mitigation options.  Communicate with borrowers, attorneys and brokers regarding loss mitigation options  Perform short sale functions in accordance with investor guid...

Avg. Salary: $36,000   ·    Company Rank: Not Available

DST Output

Customer Service - Collections Agent - South Windsor, CT

-Facilitated communication among DST Output and Boston Financial Data services as well as other sub-clients -Maintained effective relationships with clients and provide excellent client service -Managed the report process and ensured that monthly, quarterly and annual financial reports, marketing reports and mutual fund statements were sent to clients in a timely manner -Provided day-to-day client support by interfacing wit...

Avg. Salary: $36,000   ·    Company Rank: Not Available

ISGN/Formerly Fiserv

Customer Service - Collections Agent - Rocky Hill, CT

-Promoted from Client Representative to Client Specialist/Team Lead -Served as team lead to other representatives and provided daily guidance and support -Managed six accounts while coaching representatives and creating process documents for their use and guide -Supervised team members on client assignments and other responsibilities such as escalations and disputes -Worked closely with teams on Escrows, Titles and Appraisa...

Avg. Salary: $36,000   ·    Company Rank: Not Available

Majestic Homes Realty

Customer Service - Collections Agent - Windsor, CT

-Worked closely with homebuyers and sellers of Real Estate properties -Assisted home buyers with identification of property and viewings as well as processed purchase contracts -Worked with sellers to market homes, negotiate terms on purchase agreements and processed closing documents -Coordinated with clients’ attorneys, loan officers and any other key players involved in the real estate transaction

Avg. Salary: $36,000   ·    Company Rank: Not Available

Aetna Inc.

Customer Service - Collections Agent - Windsor, CT

-Provide extensive customer service to plan members and physicians regarding customer plan benefits and claims via Aetna Intranet and Database systems -Recognized for high level customer service and was awarded additional responsibilities by administering not only fully insured healthcare plans but also self-insured plans

Avg. Salary: $36,000   ·    Company Rank: Not Available

1st Street Bar Inc

Customer Service - Customer Service Manager - Encinitas, CA

Lead Bartender- Responsible for sales, accounts management, entertainment and staff management.

Avg. Salary: $65,000   ·    Company Rank: Not Available