Customer Service Career Research

Ethan & Friends Inc.

Customer Service - Customer Service Manager - Los Angeles, CA

Provide administrative and operations consulting services to Director Scott. Manage the agencies communications.

Avg. Salary: $65,000   ·    Company Rank: Not Available

MetLife

Customer Service - Customer Service Manager - Walnut Creek, CA

Collaborated with corporate partners to address, investigate & direct resolutions for compliance infractions mitigating company risk. Created & maintained reports for investment advisor access, new business replacements, correspondence and investment trading. Partnered with corporate departments and advisors to address allegations and customer complaints. Managed compliance activities – on-line data entry and reports. Supe...

Avg. Salary: $65,000   ·    Company Rank: Not Available

Job Corps Center Contractors

Customer Service - Customer Service Manager - Northern, CA

Spearheaded departmental restructuring to align with federal contract guidelines for training and placement. Managed the training program and staff of 8 in collaboration with the satellite education facility in San Jose. Designed and facilitated Treasure Island job corps agency diversity training in partnership with the Human Resources Department. Established relationships between jobs corps center and Bay Area businesses f...

Avg. Salary: $65,000   ·    Company Rank: Not Available

Adecco & Kelly Services

Customer Service - Customer Service Manager - Oakland, CA

Spearheaded the compilation & publication of project management documentation for Clorox IT department. Developed and facilitated staff conflict resolution trainings for Clorox’s technology department. Reviewed and coordinated customer software subscription, software license and technical service contracts for operational terms and conditions. Drafted content for operational questions. Familiarity with Requests for Inform...

Avg. Salary: $65,000   ·    Company Rank: Not Available

Columbia University

Customer Service - Customer Service Manager - New York, CA

Coordinated two-day conference to kick-off the National Center for the Study of Privatization of Education at Columbia University. Recruited volunteers. Managed media contacts. Negotiated vendor contracts creating cost savings of $2,500. Coordinated final series of lectures and extra-curricular activities. Supervised 5 residential advisors for college preparatory program at Columbia University Business School.

Avg. Salary: $65,000   ·    Company Rank: Not Available

Merial

Customer Service - Collections Agent - Duluth, GA

Provide and ensure responsive customer focused support for internal and external customers promoting customer confidence in Merial products and services. Ensure 100% compliance with Merial Corporate requirements. Provide process improvements and feedback regarding issues and trends. Provide an accurate and thorough description, and wrap up for each customer call received. Meet quality standards for resolving customer compla...

Avg. Salary: $38,979   ·    Company Rank: 3.0 out of 5

Verizon Wireless

Customer Service - Collections Agent - Wilmington, NC

Ensure each MNA Sales Order, B2C/B2E/ MB internet orders are screened and processed to meet all NE Area and VZW compliance requirements, while maintaining a high order per hour total. Flexibility to assist with the Customer Activation Team.

Avg. Salary: $38,979   ·    Company Rank: 4.0 out of 5

Verizon Wireless

Customer Service - Collections Agent - Wilmington, NC

Strong ability to handle complex order processing as well as handle calls from our high valued Business segment customers and sales teams pertaining to billing, equipment, analysis, activation and fulfillment. Strong ability to handle to conclusion, escalated customer contacts and deliver high quality service with minimal supervision.

Avg. Salary: $38,979   ·    Company Rank: Not Available

Liberty Mutual Group

Customer Service - Collections Agent - Marietta, GA

Sell auto,home and life insurance to clients. Counsel and inform best coverage at reasonable rate. Offer multiple lines for best retention. Look for group accounts to partner and offer discount. Network regularly build social contacts and referrals.

Avg. Salary: $70,000   ·    Company Rank: Not Available

Liberty Mutual Group

Customer Service - Collections Agent - Roswell, GA

Worked with other managers to train and optimize Sales and Service delivery to customers. Assisted satisfaction survey analysis and call evaluation. Developed and coached reps for performance improvement.

Avg. Salary: $70,000   ·    Company Rank: Not Available