Merial Work Values

Daily Duties at Merial:

Provide and ensure responsive customer focused support for internal and external customers promoting customer confidence in Merial products and services. Ensure 100% compliance with Merial Corporate requirements. Provide process improvements and feedback regarding issues and trends. Provide an accurate and thorough description, and wrap up for each customer call received. Meet quality standards for resolving customer complaints. Held accountable for maintaining the department Service Level. Effectively offer additional products and service items when appropriate to help reduce the customers effort in placing an additional call for these products later.

What they like about Merial:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Oracle, Microsoft Outlook, Microsoft Excel, Microsoft Word, Adaptable to change, Dedicated, Hard Working, Positive Attitude, Self Motivated, Approachable

Skills

P&L responsibilities, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with Merial: